{"id":323,"date":"2024-12-02T16:09:31","date_gmt":"2024-12-02T15:09:31","guid":{"rendered":"https:\/\/www.etafast.org\/dieu-khoan-dich-vu\/"},"modified":"2024-12-11T09:02:25","modified_gmt":"2024-12-11T08:02:25","slug":"dieu-khoan-dich-vu","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/vi\/dieu-khoan-dich-vu\/","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n d\u1ecbch v\u1ee5"},"content":{"rendered":"<h3 id=\"-vod\" class=\"scroll-mt-6\">1. GI\u1edaI THI\u1ec6U<\/h3> \n<p> 1.1 Trang web <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;website&quot;\"><\/span> <script>\n      \n        const decodedString&quot;website&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;website&quot;\").textContent = decodedString&quot;website&quot;;\n    <\/script><\/span> (sau \u0111\u00e2y g\u1ecdi l\u00e0 &quot;Trang web&quot;) \u0111\u01b0\u1ee3c \u0111i\u1ec1u h\u00e0nh b\u1edfi c\u00f4ng ty <span id=\"vol&quot;companyname&quot;\"><\/span> <script>\n      \n        const decodedString&quot;companyname&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;companyname&quot;\").textContent = decodedString&quot;companyname&quot;;\n    <\/script> c\u00f3 tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif;font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;companyadr&quot;\"><\/span> <script>\n      \n        const decodedString&quot;companyadr&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;companyadr&quot;\").textContent = decodedString&quot;companyadr&quot;;\n    <\/script><\/span> (sau \u0111\u00e2y g\u1ecdi l\u00e0 &quot;C\u00f4ng ty&quot;).<\/p> \n<p><br \/> 1.2 C\u00f4ng ty cung c\u1ea5p cho kh\u00e1ch h\u00e0ng d\u1ecbch v\u1ee5 trung gian thanh to\u00e1n ph\u00ed s\u1eed d\u1ee5ng m\u1ea1ng l\u01b0\u1edbi \u0111\u01b0\u1eddng b\u1ed9 thu ph\u00ed c\u1ee7a Ch\u00e2u \u00c2u (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201cD\u1ecbch v\u1ee5\u201d).<\/p> \n<p><br \/> 1.3 C\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n chung n\u00e0y d\u00e0nh cho Trang web (sau \u0111\u00e2y g\u1ecdi l\u00e0 &quot;GTC&quot;) \u0111i\u1ec1u ch\u1ec9nh c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 chung c\u1ee7a c\u00e1c b\u00ean k\u00fd k\u1ebft ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn ho\u1eb7c tr\u00ean c\u01a1 s\u1edf h\u1ee3p \u0111\u1ed3ng cung c\u1ea5p d\u1ecbch v\u1ee5 (sau \u0111\u00e2y g\u1ecdi l\u00e0 &quot;H\u1ee3p \u0111\u1ed3ng&quot;) \u0111\u01b0\u1ee3c k\u00fd k\u1ebft th\u00f4ng qua Trang web.<\/p> \n<p><br \/> 1.4 Kh\u00e1ch h\u00e0ng l\u00e0 b\u1ea5t k\u1ef3 kh\u00e1ch truy c\u1eadp n\u00e0o v\u00e0o Trang web, b\u1ea5t k\u1ec3 h\u1ecd l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng hay doanh nghi\u1ec7p (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201cKh\u00e1ch h\u00e0ng\u201d).<br \/> 1.5 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u00e0 ng\u01b0\u1eddi khi k\u00fd k\u1ebft v\u00e0 th\u1ef1c hi\u1ec7n H\u1ee3p \u0111\u1ed3ng kh\u00f4ng h\u00e0nh \u0111\u1ed9ng trong ph\u1ea1m vi ho\u1ea1t \u0111\u1ed9ng th\u01b0\u01a1ng m\u1ea1i ho\u1eb7c ho\u1ea1t \u0111\u1ed9ng kinh doanh kh\u00e1c c\u1ee7a m\u00ecnh (sau \u0111\u00e2y g\u1ecdi l\u00e0 &quot;Ng\u01b0\u1eddi ti\u00eau d\u00f9ng&quot;).<\/p> \n<p><br \/> 1.6 C\u00f4ng ty s\u1ebd thanh to\u00e1n ph\u00ed s\u1eed d\u1ee5ng m\u1ea1ng l\u01b0\u1edbi \u0111\u01b0\u1eddng b\u1ed9 thu ph\u00ed c\u1ee7a Ch\u00e2u \u00c2u thay m\u1eb7t cho Kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp cho nh\u00e0 \u0111i\u1ec1u h\u00e0nh c\u00e1c trang web sau t\u1ea1i qu\u1ed1c gia \u0111\u00e3 cho<\/p> \n<p><br \/> 1.7 Kh\u00e1ch h\u00e0ng th\u1eeba nh\u1eadn r\u1eb1ng \u0111\u1ed1i t\u01b0\u1ee3ng c\u1ee7a D\u1ecbch v\u1ee5 kh\u00f4ng ph\u1ea3i l\u00e0 vi\u1ec7c b\u00e1n tem \u0111i\u1ec7n t\u1eed ho\u1eb7c vi\u1ec7c cung c\u1ea5p quy\u1ec1n s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng b\u1ed9. C\u00f4ng ty kh\u00f4ng ph\u1ea3i l\u00e0 \u0111\u1ed1i t\u00e1c kinh doanh c\u1ee7a b\u1ea5t k\u1ef3 c\u01a1 quan c\u00f4ng quy\u1ec1n n\u00e0o thu ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng b\u1ed9.<\/p> \n<p><br \/> 1.8 C\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c v\u1edbi c\u00e1c \u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0110i\u1ec1u ki\u1ec7n Chung n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn trong h\u1ee3p \u0111\u1ed3ng b\u1eb1ng v\u0103n b\u1ea3n. C\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c bi\u1ec7t trong h\u1ee3p \u0111\u1ed3ng s\u1ebd \u0111\u01b0\u1ee3c \u01b0u ti\u00ean h\u01a1n c\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a GTC n\u00e0y.<\/p> \n<p><br \/> 1.9 C\u00e1c \u0111i\u1ec1u kho\u1ea3n c\u1ee7a GTC n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu c\u1ee7a H\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c k\u00fd k\u1ebft th\u00f4ng qua Trang web. H\u1ee3p \u0111\u1ed3ng v\u00e0 GTC \u0111\u01b0\u1ee3c l\u1eadp b\u1eb1ng ti\u1ebfng S\u00e9c.<\/p> \n<p><br \/> 1.10 C\u00f4ng ty c\u00f3 th\u1ec3 thay \u0111\u1ed5i ho\u1eb7c s\u1eeda \u0111\u1ed5i n\u1ed9i dung c\u1ee7a GTC. \u0110i\u1ec1u kho\u1ea3n n\u00e0y kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00e1c quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 ph\u00e1t sinh trong th\u1eddi gian hi\u1ec7u l\u1ef1c c\u1ee7a phi\u00ean b\u1ea3n GTC tr\u01b0\u1edbc \u0111\u00f3.<\/p> \n<p><br \/> 1.11 B\u1eb1ng c\u00e1ch truy c\u1eadp v\u00e0o b\u1ea5t k\u1ef3 Trang web n\u00e0o, Kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn r\u1eb1ng m\u00ecnh \u0111\u00e3 \u0111\u1ecdc n\u1ed9i dung c\u1ee7a c\u00e1c GTC n\u00e0y v\u00e0 cam k\u1ebft tu\u00e2n th\u1ee7 ch\u00fang.<\/p> \n<p><\/p> \n<h3 id=\"-uzaven-smlouvy\" class=\"scroll-mt-6\"> 2. K\u1ebeT TH\u00daC H\u1ee2P \u0110\u1ed2NG<\/h3> \n<p> 2.1 \u0110\u1ec3 \u0111\u1eb7t D\u1ecbch v\u1ee5, Kh\u00e1ch h\u00e0ng s\u1ebd th\u1ef1c hi\u1ec7n c\u00e1c b\u01b0\u1edbc sau:<br \/> (a) l\u1ef1a ch\u1ecdn lo\u1ea1i xe mu\u1ed1n s\u1eed d\u1ee5ng tr\u00ean \u0111\u01b0\u1eddng thu ph\u00ed;<br \/> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">(b) nh\u1ea5p v\u00e0o n\u00fat &quot;Mua&quot; ho\u1eb7c &quot;\u0110\u1eb7t h\u00e0ng&quot; (t\u00f9y thu\u1ed9c v\u00e0o phi\u00ean b\u1ea3n hi\u1ec7n t\u1ea1i v\u00e0 b\u1ea3n d\u1ecbch c\u1ee7a trang)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(c) l\u1ef1a ch\u1ecdn th\u1eddi gian m\u00e0 m\u00ecnh mu\u1ed1n \u0111i tr\u00ean \u0111\u01b0\u1eddng thu ph\u00ed;<br \/><\/span> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(d) ch\u1ecdn qu\u1ed1c gia \u0111\u0103ng k\u00fd bi\u1ec3n s\u1ed1 xe v\u00e0 s\u1ed1 bi\u1ec3n s\u1ed1 xe<br \/><\/span> <span style=\"letter-spacing: 0px;\">(e) ho\u1eb7c t\u00f9y thu\u1ed9c v\u00e0o lo\u1ea1i d\u1ecbch v\u1ee5, h\u00e3y ch\u1ecdn v\u00e0 \u0111i\u1ec1n th\u00f4ng tin b\u1ed5 sung c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n t\u1ea5t \u0110\u01a1n h\u00e0ng (m\u00e3 VIN c\u1ee7a xe, lo\u1ea1i \u1ed5 \u0111\u0129a)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(f) x\u00e1c nh\u1eadn d\u1eef li\u1ec7u \u0111\u00e3 nh\u1eadp v\u00e0 x\u00e1c nh\u1eadn s\u1ef1 \u0111\u1ed3ng \u00fd c\u1ee7a h\u1ecd v\u1edbi c\u00e1c GTC n\u00e0y b\u1eb1ng c\u00e1ch nh\u1ea5p v\u00e0o n\u00fat &quot;T\u00f4i \u0111\u1ed3ng \u00fd v\u1edbi c\u00e1c \u0111i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n chung&quot;;<\/span><\/p> \n<p> <span style=\"letter-spacing: 0px;\">(sau \u0111\u00e2y g\u1ecdi chung l\u00e0 \u201cL\u1ec7nh\u201d).<\/span><\/p> \n<p> 2.2 Tr\u01b0\u1edbc khi g\u1eedi \u0110\u01a1n h\u00e0ng, Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ph\u00e9p ki\u1ec3m tra v\u00e0 thay \u0111\u1ed5i d\u1eef li\u1ec7u \u0111\u00e3 nh\u1eadp v\u00e0o \u0110\u01a1n h\u00e0ng, \u0111\u1ed3ng th\u1eddi ki\u1ec3m tra kh\u1ea3 n\u0103ng ph\u00e1t hi\u1ec7n v\u00e0 s\u1eeda l\u1ed7i x\u1ea3y ra khi nh\u1eadp d\u1eef li\u1ec7u v\u00e0o \u0110\u01a1n h\u00e0ng c\u1ee7a Kh\u00e1ch h\u00e0ng. C\u00f4ng ty coi th\u00f4ng tin \u0111\u01b0\u1ee3c cung c\u1ea5p trong \u0110\u01a1n h\u00e0ng l\u00e0 ch\u00ednh x\u00e1c. T\u00ednh h\u1ee3p l\u1ec7 c\u1ee7a \u0110\u01a1n h\u00e0ng ph\u1ee5 thu\u1ed9c v\u00e0o vi\u1ec7c ho\u00e0n t\u1ea5t m\u1ecdi d\u1eef li\u1ec7u b\u1eaft bu\u1ed9c trong Bi\u1ec3u m\u1eabu \u0110\u1eb7t h\u00e0ng v\u00e0 x\u00e1c nh\u1eadn c\u1ee7a Kh\u00e1ch h\u00e0ng r\u1eb1ng m\u00ecnh \u0111\u00e3 \u0111\u1ecdc c\u00e1c GTC n\u00e0y.<br \/><br \/> 2.3 \u0110\u01a1n h\u00e0ng c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c \u0111\u1eb7t th\u00f4ng qua Trang web l\u00e0 m\u1ed9t \u0111\u1ec1 xu\u1ea5t r\u00e0ng bu\u1ed9c \u0111\u1ec3 k\u00fd k\u1ebft H\u1ee3p \u0111\u1ed3ng v\u1edbi C\u00f4ng ty. Sau khi Kh\u00e1ch h\u00e0ng thanh to\u00e1n, C\u00f4ng ty s\u1ebd x\u00e1c nh\u1eadn \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c thanh to\u00e1n qua email v\u1edbi n\u1ed9i dung &quot;\u0110\u00e3 nh\u1eadn \u0111\u01a1n h\u00e0ng&quot;. Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ea5p nh\u1eadn r\u1eb1ng email n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t.<\/p> \n<p> 2.4. Sau khi C\u00f4ng ty x\u00e1c minh d\u1eef li\u1ec7u, d\u1ecbch v\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng trong th\u1eddi gian h\u1ee3p l\u00fd, v\u1edbi \u0111i\u1ec1u ki\u1ec7n d\u1eef li\u1ec7u l\u00e0 ch\u00ednh x\u00e1c. N\u1ebfu d\u1eef li\u1ec7u do Kh\u00e1ch h\u00e0ng cung c\u1ea5p kh\u00f4ng ch\u00ednh x\u00e1c, y\u00eau c\u1ea7u s\u1eeda d\u1eef li\u1ec7u s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi t\u1edbi Kh\u00e1ch h\u00e0ng qua \u0111\u01b0\u1eddng \u0111i\u1ec7n t\u1eed \u0111\u1ec3 \u0110\u01a1n h\u00e0ng c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ho\u00e0n t\u1ea5t. C\u00f4ng ty kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u1eefng thi\u1ec7t h\u1ea1i m\u00e0 Kh\u00e1ch h\u00e0ng ph\u1ea3i ch\u1ecbu trong th\u1eddi gian Kh\u00e1ch h\u00e0ng kh\u00f4ng ph\u1ea3n h\u1ed3i c\u00e1c y\u00eau c\u1ea7u c\u1ea7n thi\u1ebft c\u1ee7a C\u00f4ng ty \u0111\u1ec3 ho\u00e0n t\u1ea5t \u0110\u01a1n h\u00e0ng.<\/p> \n<p> 2.5 <span style=\"letter-spacing: 0px;\">H\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c k\u00fd k\u1ebft khi X\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn \u0110\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng. Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o r\u00f5 r\u00e0ng r\u1eb1ng d\u1ecbch v\u1ee5 ch\u1ec9 ho\u1ea1t \u0111\u1ed9ng t\u1ea1i th\u1eddi \u0111i\u1ec3m n\u00e0y.<\/span><\/p> \n<p> 2.5 T\u1ea5t c\u1ea3 c\u00e1c \u0110\u01a1n h\u00e0ng \u0111\u01b0\u1ee3c C\u00f4ng ty ch\u1ea5p nh\u1eadn \u0111\u1ec1u c\u00f3 t\u00ednh r\u00e0ng bu\u1ed9c.<\/p> \n<p><br \/> 2.6 Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ti\u1ec7n li\u00ean l\u1ea1c t\u1eeb xa khi k\u00fd k\u1ebft H\u1ee3p \u0111\u1ed3ng. Kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu c\u00e1c chi ph\u00ed ph\u00e1t sinh khi s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ti\u1ec7n li\u00ean l\u1ea1c t\u1eeb xa li\u00ean quan \u0111\u1ebfn vi\u1ec7c k\u00fd k\u1ebft H\u1ee3p \u0111\u1ed3ng (chi ph\u00ed k\u1ebft n\u1ed1i internet).<\/p> \n<p><br \/> 2.7 H\u1ee3p \u0111\u1ed3ng l\u00e0 c\u01a1 s\u1edf ph\u00e1p l\u00fd m\u00e0 C\u00f4ng ty h\u00e0nh \u0111\u1ed9ng thay m\u1eb7t cho Kh\u00e1ch h\u00e0ng.<\/p> \n<p><br \/> 2.8 Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng C\u00f4ng ty kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 d\u1eef li\u1ec7u n\u00e0o \u0111\u01b0\u1ee3c \u0111i\u1ec1n kh\u00f4ng ch\u00ednh x\u00e1c tr\u00ean trang web c\u1ee7a C\u00f4ng ty v\u00e0 ch\u1ecbu to\u00e0n b\u1ed9 tr\u00e1ch nhi\u1ec7m cho b\u1ea5t k\u1ef3 chi ph\u00ed b\u1ed5 sung n\u00e0o ph\u00e1t sinh do \u0111\u00f3.<\/p> \n<p><br \/> 2.8.1 Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng th\u00f4ng tin \u0111\u0103ng k\u00fd \u0111\u01b0\u1ee3c cung c\u1ea5p trong email x\u00e1c th\u1ef1c l\u00e0 h\u1ee3p l\u1ec7, bao g\u1ed3m qu\u1ed1c gia \u0111\u0103ng k\u00fd xe, s\u1ed1 bi\u1ec3n s\u1ed1 xe v\u00e0 ng\u00e0y h\u1ebft h\u1ea1n. Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd ki\u1ec3m tra d\u1eef li\u1ec7u cu\u1ed1i c\u00f9ng v\u1ec1 m\u1eb7t h\u00ecnh \u1ea3nh v\u00e0 v\u0103n b\u1ea3n v\u00e0 \u0111\u1ed3ng \u00fd r\u1eb1ng C\u00f4ng ty kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 nh\u1eefng thi\u1ec7t h\u1ea1i ph\u00e1t sinh do d\u1eef li\u1ec7u kh\u00f4ng ch\u00ednh x\u00e1c \u0111\u01b0\u1ee3c Kh\u00e1ch h\u00e0ng \u0111i\u1ec1n ho\u1eb7c thay \u0111\u1ed5i tr\u1ef1c ti\u1ebfp \u1edf b\u1ea5t k\u1ef3 giai \u0111o\u1ea1n n\u00e0o c\u1ee7a \u0111\u01a1n h\u00e0ng ho\u1eb7c do C\u00f4ng ty th\u1ef1c hi\u1ec7n theo s\u00e1ng ki\u1ebfn c\u1ee7a Kh\u00e1ch h\u00e0ng (tr\u00ean trang web, qua \u0111i\u1ec7n tho\u1ea1i, qua email ho\u1eb7c th\u00f4ng qua b\u1ea5t k\u1ef3 h\u00ecnh th\u1ee9c li\u00ean l\u1ea1c k\u1ef9 thu\u1eadt s\u1ed1 n\u00e0o kh\u00e1c).<\/p> \n<p> 2.9 <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">C\u00f4ng ty c\u00f3 tr\u00e1ch nhi\u1ec7m g\u1eedi th\u00f4ng tin li\u00ean l\u1ea1c \u0111i\u1ec7n t\u1eed t\u1eeb m\u00e1y ch\u1ee7 c\u1ee7a C\u00f4ng ty.<\/span><\/p> \n<p> 2.10. Kh\u00e1ch h\u00e0ng ph\u1ea3i bi\u1ebft t\u1ea5t c\u1ea3 c\u00e1c y\u00eau c\u1ea7u v\u1ec1 giao ti\u1ebfp qua email v\u00e0 s\u1ebd \u0111\u1ea3m b\u1ea3o m\u1ecdi th\u1ee9 c\u1ea7n thi\u1ebft \u0111\u1ec3 nh\u1eadn email ho\u1eb7c c\u00e1c h\u00ecnh th\u1ee9c giao ti\u1ebfp kh\u00e1c. Ng\u01b0\u1eddi \u0111\u00f3 \u0111\u1ed3ng \u00fd r\u1eb1ng trong tr\u01b0\u1eddng h\u1ee3p email kh\u00f4ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn do s\u1ef1 c\u1ed1 t\u1eeb ph\u00eda Kh\u00e1ch h\u00e0ng (email b\u1ecb \u0111\u00e1nh d\u1ea5u l\u00e0 th\u01b0 r\u00e1c, email kh\u00f4ng \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn do l\u1ed7i ph\u1ea7n m\u1ec1m t\u1eeb ph\u00eda Kh\u00e1ch h\u00e0ng), C\u00f4ng ty s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 b\u1ea5t k\u1ef3 thi\u1ec7t h\u1ea1i n\u00e0o g\u00e2y ra ho\u1eb7c chi ph\u00ed b\u1ed5 sung trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p m\u00e0 C\u00f4ng ty kh\u00f4ng th\u1ec3 t\u00e1c \u0111\u1ed9ng <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(k\u1ebft n\u1ed1i internet c\u1ee7a Kh\u00e1ch h\u00e0ng kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng, chuy\u1ec3n v\u00f9ng b\u1ecb v\u00f4 hi\u1ec7u h\u00f3a, v.v.).<\/span> \n<p> 2.11. C\u00e1c ph\u01b0\u01a1ng ph\u00e1p li\u00ean l\u1ea1c thay th\u1ebf (SMS, Whatsapp, Th\u00f4ng b\u00e1o \u0111\u1ea9y v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c) ph\u1ea3i tu\u00e2n theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n t\u01b0\u01a1ng t\u1ef1 nh\u01b0 li\u00ean l\u1ea1c qua email. Kh\u00e1ch h\u00e0ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 vi\u1ec7c kh\u00f4ng cung c\u1ea5p th\u00f4ng tin theo m\u1eabu n\u00e0y trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u1eb1m ngo\u00e0i t\u1ea7m ki\u1ec3m so\u00e1t c\u1ee7a C\u00f4ng ty (k\u1ebft n\u1ed1i internet c\u1ee7a Kh\u00e1ch h\u00e0ng kh\u00f4ng ho\u1ea1t \u0111\u1ed9ng, chuy\u1ec3n v\u00f9ng b\u1ecb t\u1eaft, v.v.).<\/p> \n<p> 2.12. Trong tr\u01b0\u1eddng h\u1ee3p C\u00f4ng ty kh\u00f4ng th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5 cho Kh\u00e1ch h\u00e0ng (D\u1ecbch v\u1ee5 \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng, kh\u00f4ng th\u1ec3 mua), Kh\u00e1ch h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n l\u1ea1i to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u00e3 thanh to\u00e1n m\u00e0 kh\u00f4ng ch\u1eadm tr\u1ec5.<\/p> \n<p> 2.13. Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng trong tr\u01b0\u1eddng h\u1ee3p nh\u1eadn \u0111\u01b0\u1ee3c b\u1ea5t k\u1ef3 y\u00eau c\u1ea7u n\u00e0o li\u00ean quan \u0111\u1ebfn d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u1eb7t, th\u00f4ng tin n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn C\u00f4ng ty ngay l\u1eadp t\u1ee9c, nh\u01b0ng kh\u00f4ng qu\u00e1 2 ng\u00e0y sau khi nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u. Trong tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng tu\u00e2n th\u1ee7 th\u1eddi h\u1ea1n n\u00e0y, Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd kh\u00f4ng y\u00eau c\u1ea7u C\u00f4ng ty b\u1ed3i th\u01b0\u1eddng b\u1ea5t k\u1ef3 kho\u1ea3n n\u00e0o.<\/p> \n<h3><\/h3> \n<h3 id=\"-cena-sluby-a-platebn-podmnky\" class=\"scroll-mt-6\"> 3. GI\u00c1 D\u1ecaCH V\u1ee4 V\u00c0 \u0110I\u1ec0U KHO\u1ea2N THANH TO\u00c1N<\/h3> \n<p> 3.1 Trang web c\u00f3 ch\u1ee9a th\u00f4ng tin v\u1ec1 gi\u00e1 c\u1ee7a D\u1ecbch v\u1ee5 v\u00e0 gi\u00e1 ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng thu ph\u00ed. Gi\u00e1 \u0111\u01b0\u1ee3c li\u1ec7t k\u00ea bao g\u1ed3m thu\u1ebf gi\u00e1 tr\u1ecb gia t\u0103ng (n\u1ebfu c\u00f3). Gi\u00e1 v\u1eabn c\u00f3 hi\u1ec7u l\u1ef1c trong th\u1eddi gian hi\u1ec3n th\u1ecb tr\u00ean Trang web. \u0110i\u1ec1u kho\u1ea3n n\u00e0y kh\u00f4ng h\u1ea1n ch\u1ebf kh\u1ea3 n\u0103ng c\u1ee7a C\u00f4ng ty trong vi\u1ec7c k\u00fd k\u1ebft H\u1ee3p \u0111\u1ed3ng theo c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u01b0\u1ee3c \u0111\u00e0m ph\u00e1n ri\u00eang.<br \/><br \/> 3.2 Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 thanh to\u00e1n gi\u00e1 D\u1ecbch v\u1ee5 v\u00e0 ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng thu ph\u00ed cho C\u00f4ng ty theo nh\u1eefng c\u00e1ch sau:<br \/> (a) b\u1eb1ng c\u00e1ch chuy\u1ec3n kho\u1ea3n v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a C\u00f4ng ty;<br \/> (b) thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t b\u1eb1ng th\u1ebb th\u00f4ng qua c\u1ed5ng thanh to\u00e1n;<br \/> (c) thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t qua Paypal.<br \/> (d) thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t qua Stripe.<br \/><br \/> 3.3 Trong tr\u01b0\u1eddng h\u1ee3p thanh to\u00e1n kh\u00f4ng d\u00f9ng ti\u1ec1n m\u1eb7t, ngh\u0129a v\u1ee5 thanh to\u00e1n gi\u00e1 c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh t\u1ea1i th\u1eddi \u0111i\u1ec3m s\u1ed1 ti\u1ec1n c\u00f3 li\u00ean quan (t\u1ed5ng gi\u00e1 c\u1ee7a D\u1ecbch v\u1ee5 v\u00e0 ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng thu ph\u00ed c\u1ee7a Slovakia ho\u1eb7c \u00c1o) \u0111\u01b0\u1ee3c ghi c\u00f3 v\u00e0o t\u00e0i kho\u1ea3n c\u1ee7a C\u00f4ng ty. N\u1ebfu Kh\u00e1ch h\u00e0ng kh\u00f4ng thanh to\u00e1n \u0111\u00fang gi\u00e1 v\u00e0 \u0111\u00fang h\u1ea1n, H\u1ee3p \u0111\u1ed3ng s\u1ebd ch\u1ea5m d\u1ee9t tr\u1eeb khi C\u00f4ng ty th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng theo c\u00e1ch kh\u00e1c.<br \/><br \/> 3.4 Trong tr\u01b0\u1eddng h\u1ee3p C\u00f4ng ty m\u1eafc l\u1ed7i k\u1ef9 thu\u1eadt r\u00f5 r\u00e0ng khi ni\u00eam y\u1ebft gi\u00e1 tr\u00ean Trang web ho\u1eb7c trong qu\u00e1 tr\u00ecnh \u0111\u1eb7t h\u00e0ng, C\u00f4ng ty kh\u00f4ng c\u00f3 ngh\u0129a v\u1ee5 cung c\u1ea5p D\u1ecbch v\u1ee5 v\u1edbi m\u1ee9c gi\u00e1 r\u00f5 r\u00e0ng kh\u00f4ng ch\u00ednh x\u00e1c n\u00e0y.<\/p> \n<h3><\/h3> \n<h3 id=\"-dodn-sluby\" class=\"scroll-mt-6\"> 4. CUNG C\u1ea4P D\u1ecaCH V\u1ee4<\/h3> \n<p> 4.1 D\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng theo c\u00e1ch sau khi thanh to\u00e1n gi\u00e1 D\u1ecbch v\u1ee5 v\u00e0 ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng b\u1ed9 thu ph\u00ed, x\u00e1c nh\u1eadn thanh to\u00e1n ph\u00ed s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u00e3 ch\u1ecdn t\u1ea1i qu\u1ed1c gia \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c g\u1eedi \u0111\u1ebfn \u0110\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng. X\u00e1c nh\u1eadn s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng email ho\u1eb7c c\u00e1c ph\u01b0\u01a1ng ti\u1ec7n li\u00ean l\u1ea1c kh\u00e1c v\u00e0 n\u00eau r\u00f5 r\u1eb1ng Kh\u00e1ch h\u00e0ng \u0111\u00e3 k\u00edch ho\u1ea1t d\u1ecbch v\u1ee5. Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng b\u1ea5t k\u1ef3 email n\u00e0o kh\u00e1c KH\u00d4NG c\u1ea5u th\u00e0nh k\u00edch ho\u1ea1t d\u1ecbch v\u1ee5.<\/p> \n<p> 4.2 Kh\u00e1ch h\u00e0ng c\u00f3 ngh\u0129a v\u1ee5 t\u1ef1 t\u00ecm hi\u1ec3u v\u1ec1 ph\u1ea1m vi hi\u1ec7u l\u1ef1c hi\u1ec7n t\u1ea1i c\u1ee7a tem d\u00e1n t\u1ea1i \u0111i\u1ec3m \u0111\u1ebfn.\n#Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u1eb1ng d\u1ecbch v\u1ee5 (tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c) kh\u00f4ng bao g\u1ed3m ph\u00ed cho c\u00e1c ph\u1ea7n \u0111\u1eb7c bi\u1ec7t \u0111\u01b0\u1ee3c \u0111\u00e1nh d\u1ea5u r\u00f5 r\u00e0ng l\u00e0 c\u00f3 t\u00ednh th\u00eam ph\u00ed. Danh s\u00e1ch c\u1ee5 th\u1ec3 c\u00e1c \u0111o\u1ea1n \u0111\u01b0\u1eddng cao t\u1ed1c ph\u1ea3i thanh to\u00e1n b\u1ed5 sung t\u1ea1i ch\u1ed7: Autobahn 9 Pyhrn bao g\u1ed3m Bosruck v\u00e0 \u0111\u01b0\u1eddng h\u1ea7m Gleinalm, A 10 Tauern Autobahn bao g\u1ed3m Tauern v\u00e0 \u0111\u01b0\u1eddng h\u1ea7m Katschberg, Autobahn 11 Karawanken, Brenner Autobahn 13 bao g\u1ed3m Europabr\u00fccke, S 16 Arlberg Schnellstra\u00dfe bao g\u1ed3m \u0111\u01b0\u1eddng h\u1ea7m Arlberg\n<\/p> \n<h3><\/h3> \n<h3 id=\"-prvo-spotebitele-odstoupit-od-smlouvy\" class=\"scroll-mt-6\"> 5. QUY\u1ec0N R\u00daT KH\u1eceI H\u1ee2P \u0110\u1ed2NG C\u1ee6A NG\u01af\u1edcI TI\u00caU D\u00d9NG<\/h3> \n<p> 5.1 Theo lu\u1eadt ph\u00e1p Ch\u00e2u \u00c2u, Ng\u01b0\u1eddi ti\u00eau d\u00f9ng th\u01b0\u1eddng c\u00f3 quy\u1ec1n h\u1ee7y H\u1ee3p \u0111\u1ed3ng trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua d\u1ecbch v\u1ee5. X\u00e9t \u0111\u1ebfn b\u1ea3n ch\u1ea5t v\u00e0 t\u00ednh hi\u1ec7u l\u1ef1c ngay l\u1eadp t\u1ee9c c\u1ee7a D\u1ecbch v\u1ee5, khi g\u1eedi \u0111\u01a1n \u0111\u1eb7t h\u00e0ng, Kh\u00e1ch h\u00e0ng \u0111\u1ed3ng \u00fd r\u00f5 r\u00e0ng r\u1eb1ng th\u1eddi h\u1ea1n h\u1ee7y \u0111\u01a1n \u0111\u1eb7t h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c r\u00fat ng\u1eafn li\u00ean quan \u0111\u1ebfn t\u00ednh hi\u1ec7u l\u1ef1c ngay l\u1eadp t\u1ee9c c\u1ee7a D\u1ecbch v\u1ee5, ch\u1ec9 cho \u0111\u1ebfn khi b\u1eaft \u0111\u1ea7u x\u1eed l\u00fd \u0110\u01a1n \u0111\u1eb7t h\u00e0ng (khi D\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0\u1ee3c cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng). T\u1eeb th\u1eddi \u0111i\u1ec3m n\u00e0y, d\u1ecbch v\u1ee5 s\u1ebd \u0111\u01b0\u1ee3c cung c\u1ea5p cho Kh\u00e1ch h\u00e0ng v\u00e0 kh\u00f4ng th\u1ec3 h\u1ee7y \u0111\u01a1n h\u00e0ng. Ng\u00e0y v\u00e0 gi\u1edd ch\u00ednh x\u00e1c nh\u1eadn \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u h\u1ee7y d\u1ecbch v\u1ee5 c\u1ee7a C\u00f4ng ty (kh\u00f4ng ph\u1ea3i do Kh\u00e1ch h\u00e0ng g\u1eedi) qua email (ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi b\u1ed9 ph\u1eadn h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng) s\u1ebd quy\u1ebft \u0111\u1ecbnh kh\u1ea3 n\u0103ng h\u1ee7y d\u1ecbch v\u1ee5, nh\u01b0ng ch\u1eadm nh\u1ea5t l\u00e0 1 gi\u1edd tr\u01b0\u1edbc khi b\u1eaft \u0111\u1ea7u x\u1eed l\u00fd. Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 tranh ch\u1ea5p, ng\u00e0y v\u00e0 gi\u1edd x\u1eed l\u00fd ch\u00ednh x\u00e1c c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c g\u1eedi cho Kh\u00e1ch h\u00e0ng theo y\u00eau c\u1ea7u ho\u1eb7c th\u00f4ng tin n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c t\u00ecm th\u1ea5y r\u00f5 r\u00e0ng tr\u00ean trang th\u00f4ng tin v\u1ec1 \u0111\u01a1n h\u00e0ng c\u1ee7a h\u1ecd.<\/p> \n<p> 5.2. V\u1ec1 vi\u1ec7c kh\u00f4ng th\u1ec3 ho\u00e0n l\u1ea1i ti\u1ec1n cho c\u00e1c d\u1ecbch v\u1ee5 \u0111\u00e3 k\u00edch ho\u1ea1t t\u1eeb b\u00ean th\u1ee9 ba, Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd v\u00e0 ch\u1ea5p nh\u1eadn r\u00f5 r\u00e0ng l\u00e0 kh\u00f4ng th\u1ec3 h\u1ee7y H\u1ee3p \u0111\u1ed3ng sau khi C\u00f4ng ty \u0111\u00e3 cung c\u1ea5p d\u1ecbch v\u1ee5 cho Ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p> \n<p> 5.3. Ph\u00ed h\u1ee7y \u0111\u01a1n h\u00e0ng - Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd ch\u1ecbu ph\u00ed h\u1ee7y \u0111\u01a1n h\u00e0ng l\u00e0 40% s\u1ed1 ti\u1ec1n \u0111\u00e3 thanh to\u00e1n. Ph\u00ed n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 trang tr\u1ea3i c\u00e1c chi ph\u00ed li\u00ean quan \u0111\u1ebfn ph\u00ed ng\u00e2n h\u00e0ng, chuy\u1ec3n \u0111\u1ed5i ti\u1ec1n t\u1ec7 v\u00e0 chi ph\u00ed th\u1eddi gian li\u00ean quan \u0111\u1ebfn vi\u1ec7c x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng. Ph\u00ed n\u00e0y ch\u1ec9 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c mi\u1ec5n ho\u00e0n to\u00e0n trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p \u0111\u1eb7c bi\u1ec7t v\u00e0 c\u00f3 th\u1ec3 ch\u1ee9ng minh \u0111\u01b0\u1ee3c (b\u1ec7nh t\u1eadt nghi\u00eam tr\u1ecdng, kh\u00f4ng th\u1ec3 \u0111i l\u1ea1i do b\u1ea5t kh\u1ea3 kh\u00e1ng) v\u00e0 C\u00f4ng ty s\u1ebd quy\u1ebft \u0111\u1ecbnh c\u00f3 mi\u1ec5n ph\u00ed hay kh\u00f4ng. Ph\u00ed h\u1ee7y \u0111\u01a1n h\u00e0ng, tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c, s\u1ebd \u0111\u01b0\u1ee3c thanh to\u00e1n b\u1eb1ng h\u00ecnh th\u1ee9c thanh to\u00e1n SEPA v\u00e0o t\u00e0i kho\u1ea3n (IBAN + SWIFT) do Kh\u00e1ch h\u00e0ng nh\u1eadp tr\u00ean trang qu\u1ea3n l\u00fd \u0111\u01a1n h\u00e0ng trong v\u00f2ng 14-31 ng\u00e0y.<\/p> \n<p> 5.3.1 Ph\u00ed h\u1ee7y - \u0110\u01a1n h\u00e0ng tr\u00f9ng l\u1eb7p - Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd r\u1eb1ng ph\u00ed h\u1ee7y kh\u00f4ng \u00e1p d\u1ee5ng trong tr\u01b0\u1eddng h\u1ee3p sau khi \u0110\u1eb7t h\u00e0ng v\u1edbi C\u00f4ng ty, Ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u1ea1i \u0111\u1eb7t d\u1ecbch v\u1ee5 tr\u00f9ng l\u1eb7p t\u1eeb nh\u00e0 cung c\u1ea5p kh\u00e1c, do \u0111\u00f3 kh\u00f4ng th\u1ec3 cung c\u1ea5p d\u1ecbch v\u1ee5. Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y, Ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c li\u00ean h\u1ec7 \u0111\u1ec3 \u0111\u01b0a ra l\u1ef1a ch\u1ecdn thay \u0111\u1ed5i ng\u00e0y hi\u1ec7u l\u1ef1c ho\u1eb7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 cho xe kh\u00e1c. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ed3ng \u00fd r\u00f5 r\u00e0ng r\u1eb1ng do c\u1ea7n nhi\u1ec1u th\u1eddi gian h\u01a1n \u0111\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01a1n h\u00e0ng nh\u01b0 v\u1eady n\u00ean vi\u1ec7c h\u1ee7y \u0110\u01a1n h\u00e0ng l\u00e0 kh\u00f4ng th\u1ec3.<\/p> \n<p><\/p> \n<h3 id=\"-prva-z-vadnho-plnn-a-zruka-za-jakost\" class=\"scroll-mt-6\"> 6. QUY\u1ec0N \u0110\u1ea2M B\u1ea2O CH\u1ea4T L\u01af\u1ee2NG V\u00c0 HI\u1ec6U SU\u1ea4T KHUY\u1ebeT T\u1eacT<\/h3> \n<p> 6.1 Quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a c\u00e1c b\u00ean k\u00fd k\u1ebft li\u00ean quan \u0111\u1ebfn c\u00e1c quy\u1ec1n ph\u00e1t sinh t\u1eeb vi\u1ec7c th\u1ef1c hi\u1ec7n kh\u00f4ng \u0111\u00fang \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi c\u00e1c quy \u0111\u1ecbnh ph\u00e1p l\u00fd r\u00e0ng bu\u1ed9c chung c\u00f3 li\u00ean quan.<\/p> \n<p><br \/> 6.2 Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 b\u1ea5t k\u1ef3 thi\u1ebfu s\u00f3t ho\u1eb7c b\u1ea5t th\u01b0\u1eddng n\u00e0o trong vi\u1ec7c cung c\u1ea5p D\u1ecbch v\u1ee5, Kh\u00e1ch h\u00e0ng c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i th\u00f4ng b\u00e1o ngay cho C\u00f4ng ty v\u1ec1 nh\u1eefng khi\u1ebfm khuy\u1ebft \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh trong D\u1ecbch v\u1ee5, \u0111\u1eb7c bi\u1ec7t l\u00e0 qua email. Th\u00f4ng tin li\u00ean l\u1ea1c \u0111\u01b0\u1ee3c cung c\u1ea5p tr\u00ean Trang web.<\/p> \n<p><br \/> 6.3 C\u00f4ng ty c\u00f3 ngh\u0129a v\u1ee5 ph\u1ea3i c\u1ea5p cho Kh\u00e1ch h\u00e0ng m\u1ed9t v\u0103n b\u1ea3n x\u00e1c nh\u1eadn v\u1ec1 th\u1eddi \u0111i\u1ec3m Kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n quy\u1ec1n \u0111\u1ed1i v\u1edbi vi\u1ec7c th\u1ef1c hi\u1ec7n kh\u00f4ng \u0111\u00fang, trong \u0111\u00f3 c\u00f3 n\u1ed9i dung khi\u1ebfu n\u1ea1i; v\u00e0 x\u00e1c nh\u1eadn ng\u00e0y v\u00e0 ph\u01b0\u01a1ng ph\u00e1p x\u1eed l\u00fd khi\u1ebfu n\u1ea1i.<\/p> \n<p><br \/> 6.4 C\u00f4ng ty c\u00f3 ngh\u0129a v\u1ee5 th\u00f4ng b\u00e1o cho Kh\u00e1ch h\u00e0ng r\u1eb1ng khi\u1ebfu n\u1ea1i \u0111\u00e3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft v\u00e0 c\u00e1ch gi\u1ea3i quy\u1ebft, \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p> \n<p><br \/> 6.5 N\u1ebfu l\u1ed7i c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c, Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 y\u00eau c\u1ea7u s\u1eeda ch\u1eefa ho\u1eb7c ho\u00e0n thi\u1ec7n ph\u1ea7n c\u00f2n thi\u1ebfu ho\u1eb7c gi\u1ea3m gi\u00e1 h\u1ee3p l\u00fd. N\u1ebfu kh\u00f4ng th\u1ec3 kh\u1eafc ph\u1ee5c \u0111\u01b0\u1ee3c l\u1ed7i, Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 h\u1ee7y H\u1ee3p \u0111\u1ed3ng ho\u1eb7c y\u00eau c\u1ea7u gi\u1ea3m gi\u00e1 h\u1ee3p l\u00fd.<\/p> \n<p><br \/> 6.6 Khi\u1ebfu n\u1ea1i c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng, bao g\u1ed3m c\u1ea3 vi\u1ec7c lo\u1ea1i b\u1ecf khi\u1ebfm khuy\u1ebft, s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd m\u00e0 kh\u00f4ng ch\u1eadm tr\u1ec5 qu\u00e1 m\u1ee9c, ch\u1eadm nh\u1ea5t l\u00e0 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn \u0111\u01b0\u1ee3c khi\u1ebfu n\u1ea1i. Sau khi th\u1eddi h\u1ea1n n\u00e0y k\u1ebft th\u00fac, ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ebd \u0111\u01b0\u1ee3c h\u01b0\u1edfng c\u00e1c quy\u1ec1n t\u01b0\u01a1ng t\u1ef1 nh\u01b0 tr\u01b0\u1eddng h\u1ee3p vi ph\u1ea1m nghi\u00eam tr\u1ecdng H\u1ee3p \u0111\u1ed3ng.<\/p> \n<p><br \/> 6.7 C\u00f4ng ty s\u1ebd kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 m\u1ea5t m\u00e1t, th\u01b0\u01a1ng t\u00edch ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o \u0111\u1ed1i v\u1edbi t\u00e0i s\u1ea3n, d\u00f9 tr\u1ef1c ti\u1ebfp hay gi\u00e1n ti\u1ebfp, do l\u1ed7i trong D\u1ecbch v\u1ee5 g\u00e2y ra, tr\u1eeb khi m\u1ea5t m\u00e1t, th\u01b0\u01a1ng t\u00edch ho\u1eb7c thi\u1ec7t h\u1ea1i \u0111\u1ed1i v\u1edbi t\u00e0i s\u1ea3n \u0111\u00f3 l\u00e0 do s\u1ef1 b\u1ea5t c\u1ea9n, thi\u1ebfu s\u00f3t ho\u1eb7c c\u1ed1 \u00fd c\u1ee7a C\u00f4ng ty.<\/p> \n<h3><\/h3> \n<h3 id=\"-dal-prva-a-povinnosti-smluvnch-stran\" class=\"scroll-mt-6\"> 7. QUY\u1ec0N V\u00c0 NGH\u0128A V\u1ee4 KH\u00c1C C\u1ee6A C\u00c1C B\u00caN K\u00dd H\u1ee2P \u0110\u1ed2NG<\/h3> \n<p> 7.1 C\u00f4ng ty c\u00f3 quy\u1ec1n h\u1ee7y H\u1ee3p \u0111\u1ed3ng do kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng thanh to\u00e1n ph\u00ed s\u1eed d\u1ee5ng \u0111\u01b0\u1eddng thu ph\u00ed Ch\u00e2u \u00c2u. C\u00f4ng ty s\u1ebd th\u00f4ng b\u00e1o ngay cho Kh\u00e1ch h\u00e0ng v\u1ec1 vi\u1ec7c n\u00e0y th\u00f4ng qua \u0110\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng v\u00e0 s\u1ebd tr\u1ea3 l\u1ea1i to\u00e0n b\u1ed9 s\u1ed1 ti\u1ec1n \u0111\u00e3 nh\u1eadn t\u1eeb Kh\u00e1ch h\u00e0ng theo H\u1ee3p \u0111\u1ed3ng trong v\u00f2ng 14 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y th\u00f4ng b\u00e1o r\u00fat kh\u1ecfi H\u1ee3p \u0111\u1ed3ng, theo c\u00e1ch th\u1ee9c m\u00e0 c\u1ea3 hai b\u00ean \u0111\u1ec1u ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c (theo th\u1ecfa thu\u1eadn tr\u01b0\u1edbc \u0111\u00f3) ho\u1eb7c theo c\u00e1ch th\u1ee9c do Kh\u00e1ch h\u00e0ng ch\u1ec9 \u0111\u1ecbnh.<\/p> \n<p><br \/> 7.2 C\u00f4ng ty x\u1eed l\u00fd khi\u1ebfu n\u1ea1i c\u1ee7a Kh\u00e1ch h\u00e0ng th\u00f4ng qua \u0111\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed <!-- No shortcodes are defined -->. C\u00f4ng ty s\u1ebd g\u1eedi th\u00f4ng tin v\u1ec1 vi\u1ec7c x\u1eed l\u00fd khi\u1ebfu n\u1ea1i c\u1ee7a Kh\u00e1ch h\u00e0ng \u0111\u1ebfn \u0111\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p> \n<p><br \/> 7.3 N\u1ebfu Kh\u00e1ch h\u00e0ng l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng, C\u01a1 quan Thanh tra Th\u01b0\u01a1ng m\u1ea1i S\u00e9c, m\u00e3 s\u1ed1 00020869, c\u00f3 tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Prague 2 \u2013 Nov\u00e9 M\u011bsto, \u0111\u1ecba ch\u1ec9 internet: <a href=\"https:\/\/adr.coi.cz\/cs\">https:\/\/adr.coi.cz\/cs<\/a> , ch\u1ecbu tr\u00e1ch nhi\u1ec7m gi\u1ea3i quy\u1ebft ngo\u00e0i t\u00f2a \u00e1n c\u00e1c tranh ch\u1ea5p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u00e1t sinh t\u1eeb H\u1ee3p \u0111\u1ed3ng. Ngo\u00e0i ra, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 quy\u1ec1n s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn c\u00f3 t\u1ea1i \u0111\u1ecba ch\u1ec9 internet <a href=\"http:\/\/ec.europa.eu\/consumers\/odr.%EF%BF%BC7.4\">http:\/\/ec.europa.eu\/consumers\/odr.<\/a><\/p> \n<p><br \/> <a>7.4<\/a> \u0110i\u1ec3m li\u00ean h\u1ec7 v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo Quy \u0111\u1ecbnh (EU) s\u1ed1 2014\/111 c\u1ee7a Ngh\u1ecb vi\u1ec7n Ch\u00e2u \u00c2u v\u00e0 H\u1ed9i \u0111\u1ed3ng. 524\/2013 ng\u00e0y 21 th\u00e1ng 5 n\u0103m 2013 v\u1ec1 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 s\u1eeda \u0111\u1ed5i Quy \u0111\u1ecbnh (EC) s\u1ed1 2006\/2004 v\u00e0 Ch\u1ec9 th\u1ecb 2009\/22\/EC (Quy \u0111\u1ecbnh v\u1ec1 gi\u1ea3i quy\u1ebft tranh ch\u1ea5p tr\u1ef1c tuy\u1ebfn cho c\u00e1c tranh ch\u1ea5p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng) l\u00e0 Trung t\u00e2m ng\u01b0\u1eddi ti\u00eau d\u00f9ng ch\u00e2u \u00c2u C\u1ed9ng h\u00f2a S\u00e9c, c\u00f3 tr\u1ee5 s\u1edf ch\u00ednh t\u1ea1i \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Prague 2 \u2013 Nov\u00e9 M\u011bsto, \u0111\u1ecba ch\u1ec9 internet: <a href=\"http:\/\/www.evropskyspotrebitel.cz\/\">http:\/\/www.evropskyspotrebitel.cz<\/a> .<\/p> \n<h3><\/h3> \n<h3 id=\"-doruovn\" class=\"scroll-mt-6\"> 8. GIAO H\u00c0NG<\/h3> \n<p> 8.1 Tr\u1eeb khi c\u00f3 quy \u0111\u1ecbnh kh\u00e1c, m\u1ecdi th\u00f4ng b\u00e1o g\u1eedi \u0111\u1ebfn Kh\u00e1ch h\u00e0ng \u0111\u1ec1u c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n d\u01b0\u1edbi d\u1ea1ng tin nh\u1eafn \u0111i\u1ec7n t\u1eed g\u1eedi \u0111\u1ebfn \u0110\u1ecba ch\u1ec9 \u0111i\u1ec7n t\u1eed c\u1ee7a Kh\u00e1ch h\u00e0ng.<\/p> \n<h3 id=\"-zvren-ustanoven\" class=\"scroll-mt-6\"> 9. \u0110I\u1ec0U KHO\u1ea2N CU\u1ed0I C\u00d9NG<\/h3> \n<p> 9.1 N\u1ebfu m\u1ed1i quan h\u1ec7 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp theo H\u1ee3p \u0111\u1ed3ng c\u00f3 y\u1ebfu t\u1ed1 qu\u1ed1c t\u1ebf (n\u01b0\u1edbc ngo\u00e0i), th\u00ec c\u00e1c b\u00ean k\u00fd k\u1ebft \u0111\u1ed3ng \u00fd r\u1eb1ng m\u1ed1i quan h\u1ec7 \u0111\u00f3 \u0111\u01b0\u1ee3c \u0111i\u1ec1u ch\u1ec9nh b\u1edfi lu\u1eadt ph\u00e1p S\u00e9c. \u0110i\u1ec1u n\u00e0y kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn quy\u1ec1n c\u1ee7a Ng\u01b0\u1eddi ti\u00eau d\u00f9ng ph\u00e1t sinh t\u1eeb c\u00e1c quy \u0111\u1ecbnh ph\u00e1p l\u00fd r\u00e0ng bu\u1ed9c chung.<\/p> \n<p><br \/> 9.2 N\u1ebfu b\u1ea5t k\u1ef3 \u0111i\u1ec1u kho\u1ea3n n\u00e0o c\u1ee7a GTC l\u00e0 kh\u00f4ng h\u1ee3p l\u1ec7 ho\u1eb7c kh\u00f4ng c\u00f3 hi\u1ec7u l\u1ef1c, ho\u1eb7c tr\u1edf n\u00ean nh\u01b0 v\u1eady, th\u00ec \u0111i\u1ec1u kho\u1ea3n kh\u00f4ng h\u1ee3p l\u1ec7 \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c thay th\u1ebf b\u1eb1ng m\u1ed9t \u0111i\u1ec1u kho\u1ea3n c\u00f3 \u00fd ngh\u0129a g\u1ea7n nh\u1ea5t c\u00f3 th\u1ec3 v\u1edbi \u0111i\u1ec1u kho\u1ea3n kh\u00f4ng h\u1ee3p l\u1ec7. S\u1ef1 v\u00f4 hi\u1ec7u ho\u1eb7c kh\u00f4ng c\u00f3 hi\u1ec7u l\u1ef1c c\u1ee7a m\u1ed9t \u0111i\u1ec1u kho\u1ea3n s\u1ebd kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn hi\u1ec7u l\u1ef1c c\u1ee7a c\u00e1c \u0111i\u1ec1u kho\u1ea3n kh\u00e1c.<\/p> \n<p><br \/> 9.3 H\u1ee3p \u0111\u1ed3ng mua b\u00e1n \u0111\u01b0\u1ee3c C\u00f4ng ty l\u01b0u tr\u1eef d\u01b0\u1edbi d\u1ea1ng \u0111i\u1ec7n t\u1eed v\u00e0 b\u00ean th\u1ee9 ba kh\u00f4ng th\u1ec3 truy c\u1eadp \u0111\u01b0\u1ee3c.<\/p> \n<p><br \/> 9.4 Ph\u1ee5 l\u1ee5c c\u1ee7a c\u00e1c GTC n\u00e0y l\u00e0 m\u1eabu \u0111\u01a1n xin h\u1ee7y h\u1ee3p \u0111\u1ed3ng c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p> \n<p><br \/> 9.5 C\u00e1c GTC n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c v\u00e0o ng\u00e0y 9 th\u00e1ng 11 n\u0103m 2023<\/p> \n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-323","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.etafast.org\/vi\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/pages\/323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/comments?post=323"}],"version-history":[{"count":1,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/pages\/323\/revisions"}],"predecessor-version":[{"id":324,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/pages\/323\/revisions\/324"}],"wp:attachment":[{"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/media?parent=323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/categories?post=323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.etafast.org\/vi\/wp-json\/wp\/v2\/tags?post=323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}