{"id":341,"date":"2024-12-02T16:09:31","date_gmt":"2024-12-02T15:09:31","guid":{"rendered":"https:\/\/www.etafast.org\/hizmet-sartlari\/"},"modified":"2024-12-11T09:02:35","modified_gmt":"2024-12-11T08:02:35","slug":"hizmet-sartlari","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/tr\/hizmet-sartlari\/","title":{"rendered":"Hizmet \u015fartlar\u0131"},"content":{"rendered":"<h3 id=\"-vod\" class=\"scroll-mt-6\">1. G\u0130R\u0130\u015e<\/h3> \n<p> 1.1 <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;website&quot;\"><\/span> <script>\n      \n        const decodedString&quot;website&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;website&quot;\").textContent = decodedString&quot;website&quot;;\n    <\/script><\/span> web sitesi (bundan b\u00f6yle &quot;Web Sitesi&quot; olarak an\u0131lacakt\u0131r), kay\u0131tl\u0131 ofisi <span id=\"vol&quot;companyadr&quot;\"><\/span> <script>\n      \n        const decodedString&quot;companyadr&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;companyadr&quot;\").textContent = decodedString&quot;companyadr&quot;;\n    <\/script> adresinde bulunan <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif;font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;companyname&quot;\"><\/span> <script>\n      \n        const decodedString&quot;companyname&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;companyname&quot;\").textContent = decodedString&quot;companyname&quot;;\n    <\/script><\/span> \u015firketi taraf\u0131ndan i\u015fletilmektedir (bundan b\u00f6yle &quot;\u015eirket&quot; olarak an\u0131lacakt\u0131r).<\/p> \n<p><br \/> 1.2 \u015eirket, m\u00fc\u015fterilerine \u00fccretli Avrupa yol a\u011flar\u0131n\u0131n kullan\u0131m\u0131na ili\u015fkin \u00fccretlerin \u00f6denmesine arac\u0131l\u0131k etme hizmeti sunmaktad\u0131r (bundan b\u00f6yle \u201cHizmet\u201d olarak an\u0131lacakt\u0131r).<\/p> \n<p><br \/> 1.3 Bu Web Sitesi genel h\u00fck\u00fcm ve ko\u015fullar\u0131 (bundan b\u00f6yle &quot;G\u015eK&quot; olarak an\u0131lacakt\u0131r), Web Sitesi arac\u0131l\u0131\u011f\u0131yla akdedilen hizmet sunumu s\u00f6zle\u015fmesi (bundan b\u00f6yle &quot;S\u00f6zle\u015fme&quot; olarak an\u0131lacakt\u0131r) ile ba\u011flant\u0131l\u0131 olarak veya bu s\u00f6zle\u015fmeye dayanarak s\u00f6zle\u015fme taraflar\u0131n\u0131n kar\u015f\u0131l\u0131kl\u0131 hak ve y\u00fck\u00fcml\u00fcl\u00fcklerini d\u00fczenler.<\/p> \n<p><br \/> 1.4 M\u00fc\u015fteri, t\u00fcketici veya i\u015fletme olarak hareket edip etmedi\u011fine bak\u0131lmaks\u0131z\u0131n Web Sitesini ziyaret eden herhangi bir ki\u015fidir (bundan b\u00f6yle \u201cM\u00fc\u015fteri\u201d olarak an\u0131lacakt\u0131r).<br \/> 1.5 T\u00fcketici, S\u00f6zle\u015fmeyi akdetti\u011fi ve ifa etti\u011fi s\u0131rada ticari veya di\u011fer bir i\u015f faaliyeti kapsam\u0131nda hareket etmeyen ki\u015fidir (bundan b\u00f6yle \u201cT\u00fcketici\u201d olarak an\u0131lacakt\u0131r).<\/p> \n<p><br \/> 1.6 \u015eirket, M\u00fc\u015fteri ad\u0131na \u00fccretli Avrupa yol a\u011flar\u0131n\u0131n kullan\u0131m\u0131na ili\u015fkin \u00fccreti, belirtilen \u00fclkedeki a\u015fa\u011f\u0131daki web sitelerinin operat\u00f6r\u00fcne do\u011frudan \u00f6deyecektir:<\/p> \n<p><br \/> 1.7 M\u00fc\u015fteri, Hizmetin konusunun elektronik vinyet sat\u0131\u015f\u0131 veya kara yollar\u0131n\u0131 kullanma hakk\u0131n\u0131n sa\u011flanmas\u0131 olmad\u0131\u011f\u0131n\u0131 kabul eder. \u015eirketimiz, kara yollar\u0131n\u0131n kullan\u0131m\u0131 kar\u015f\u0131l\u0131\u011f\u0131nda \u00fccret toplayan herhangi bir kamu kurulu\u015funun i\u015f orta\u011f\u0131 de\u011fildir.<\/p> \n<p><br \/> 1.8 \u0130\u015fbu Genel \u015eartlardan farkl\u0131 h\u00fck\u00fcmler yaz\u0131l\u0131 s\u00f6zle\u015fme ile kararla\u015ft\u0131r\u0131labilir. S\u00f6zle\u015fmedeki farkl\u0131 h\u00fck\u00fcmler, bu GTC h\u00fck\u00fcmlerine g\u00f6re \u00f6nceliklidir.<\/p> \n<p><br \/> 1.9 \u0130\u015fbu G\u015eK h\u00fck\u00fcmleri, Web Sitesi arac\u0131l\u0131\u011f\u0131yla akdedilen S\u00f6zle\u015fmenin ayr\u0131lmaz bir par\u00e7as\u0131d\u0131r. S\u00f6zle\u015fme ve GTC \u00c7ek dilinde d\u00fczenlenmi\u015ftir.<\/p> \n<p><br \/> 1.10 \u015eirket, GTC metnini de\u011fi\u015ftirebilir veya d\u00fczeltebilir. Bu h\u00fck\u00fcm, GTC&#39;nin \u00f6nceki versiyonunun ge\u00e7erlilik s\u00fcresi i\u00e7erisinde do\u011fan hak ve y\u00fck\u00fcml\u00fcl\u00fckleri etkilemez.<\/p> \n<p><br \/> 1.11 M\u00fc\u015fteri, herhangi bir Web Sitesine eri\u015ferek, bu G\u015eK&#39;nin metnini okudu\u011funu teyit eder ve bunlara uymay\u0131 taahh\u00fct eder.<\/p> \n<p><\/p> \n<h3 id=\"-uzaven-smlouvy\" class=\"scroll-mt-6\"> 2. S\u00d6ZLE\u015eMEN\u0130N AKDED\u0130LMES\u0130<\/h3> \n<p> 2.1 M\u00fc\u015fteri, Hizmeti sipari\u015f etmek i\u00e7in a\u015fa\u011f\u0131daki ad\u0131mlar\u0131 izlemelidir:<br \/> (a) \u00fccretli yollarda kullanmak istedi\u011fi ara\u00e7 tipini se\u00e7er;<br \/> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">(b) &quot;Sat\u0131n Al&quot; veya &quot;Sipari\u015f Ver&quot; d\u00fc\u011fmesine t\u0131klar (sayfan\u0131n g\u00fcncel s\u00fcr\u00fcm\u00fcne ve \u00e7evirisine ba\u011fl\u0131 olarak)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(c) \u00dccretli yollarda seyahat etmek istedi\u011fi d\u00f6nemi se\u00e7er;<br \/><\/span> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(d) plaka numaras\u0131n\u0131n kay\u0131tl\u0131 oldu\u011fu \u00fclkeyi se\u00e7er<br \/><\/span> <span style=\"letter-spacing: 0px;\">(e) alternatif olarak, hizmet t\u00fcr\u00fcne ba\u011fl\u0131 olarak, Sipari\u015fi tamamlamak i\u00e7in gerekli ek bilgileri se\u00e7in ve doldurun (arac\u0131n VIN kodu, s\u00fcr\u00fc\u015f t\u00fcr\u00fc)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(f) girilen verileri onaylamak ve bu GTC&#39;yi &quot;Genel \u015eartlar ve Ko\u015fullar\u0131 kabul ediyorum&quot; butonuna t\u0131klayarak onaylamak;<\/span><\/p> \n<p> <span style=\"letter-spacing: 0px;\">(Bundan b\u00f6yle topluca \u201cSipari\u015f\u201d olarak an\u0131lacakt\u0131r).<\/span><\/p> \n<p> 2.2 M\u00fc\u015fteri, Sipari\u015fi g\u00f6ndermeden \u00f6nce, Sipari\u015fe girilen verileri kontrol etme ve de\u011fi\u015ftirme hakk\u0131na sahiptir; ayr\u0131ca, Sipari\u015fe veri girerken olu\u015fan hatalar\u0131 tespit etme ve d\u00fczeltme olana\u011f\u0131 da M\u00fc\u015fteriye aittir. Sipari\u015fte verilen bilgiler \u015eirket taraf\u0131ndan do\u011fru kabul edilir. Sipari\u015fin ge\u00e7erlili\u011fi, Sipari\u015f Formunda yer alan t\u00fcm zorunlu bilgilerin doldurulmas\u0131na ve M\u00fc\u015fterinin bu G\u015eK&#39;yi okudu\u011funu teyit etmesine ba\u011fl\u0131d\u0131r.<br \/><br \/> 2.3 M\u00fc\u015fterinin Web Sitesi \u00fczerinden verdi\u011fi sipari\u015f, \u015eirket ile S\u00f6zle\u015fme akdedilmesi i\u00e7in ba\u011flay\u0131c\u0131 bir teklif niteli\u011findedir. M\u00fc\u015fteri taraf\u0131ndan \u00f6deme yap\u0131ld\u0131ktan sonra \u015eirket, \u00f6demenin al\u0131nd\u0131\u011f\u0131n\u0131 elektronik ortamda, &quot;Sipari\u015f al\u0131nd\u0131&quot; metniyle e-posta yoluyla teyit edecektir. M\u00fc\u015fteri, bu e-postan\u0131n sipari\u015fin tamamland\u0131\u011f\u0131 anlam\u0131na gelmedi\u011fini kabul ve beyan eder.<\/p> \n<p> 2.4. \u015eirket taraf\u0131ndan verilerin do\u011frulanmas\u0131n\u0131n ard\u0131ndan, verilerin do\u011fru olmas\u0131 kayd\u0131yla makul bir s\u00fcre i\u00e7erisinde M\u00fc\u015fteriye hizmet sa\u011flan\u0131r. M\u00fc\u015fteri taraf\u0131ndan sa\u011flanan verilerin hatal\u0131 olmas\u0131 halinde, Sipari\u015fin tamamlanabilmesi i\u00e7in verilerin d\u00fczeltilmesi talebi M\u00fc\u015fteriye elektronik ortamda iletilir. \u015eirket, M\u00fc\u015fterinin Sipari\u015fi tamamlamak i\u00e7in gerekli olan \u015eirket&#39;in uyar\u0131lar\u0131na yan\u0131t vermemesi durumunda M\u00fc\u015fteri&#39;nin u\u011frayaca\u011f\u0131 zararlardan sorumlu de\u011fildir.<\/p> \n<p> 2.5 <span style=\"letter-spacing: 0px;\">S\u00f6zle\u015fme, Sipari\u015f onay\u0131n\u0131n M\u00fc\u015fterinin Elektronik Adresine teslim edilmesiyle akdedilmi\u015f say\u0131l\u0131r. M\u00fc\u015fteriye hizmetin \u015fu anda sadece aktif oldu\u011fu a\u00e7\u0131k\u00e7a bildirilir.<\/span><\/p> \n<p> 2.5 \u015eirket taraf\u0131ndan kabul edilen t\u00fcm Sipari\u015fler ba\u011flay\u0131c\u0131d\u0131r.<\/p> \n<p><br \/> 2.6 M\u00fc\u015fteri, S\u00f6zle\u015fme akdedildi\u011finde uzaktan ileti\u015fim ara\u00e7lar\u0131n\u0131n kullan\u0131lmas\u0131n\u0131 kabul eder. M\u00fc\u015fteri, S\u00f6zle\u015fmenin kurulmas\u0131 ile ba\u011flant\u0131l\u0131 olarak uzaktan ileti\u015fim ara\u00e7lar\u0131n\u0131n kullan\u0131lmas\u0131 halinde M\u00fc\u015fteri taraf\u0131ndan yap\u0131lan masraflar\u0131 (internet ba\u011flant\u0131 bedeli) kar\u015f\u0131layacakt\u0131r.<\/p> \n<p><br \/> 2.7 S\u00f6zle\u015fme, \u015eirketin M\u00fc\u015fteri ad\u0131na hareket etmesinin yasal dayana\u011f\u0131n\u0131 olu\u015fturur.<\/p> \n<p><br \/> 2.8 M\u00fc\u015fteri, \u015eirket&#39;in internet sitesinde yanl\u0131\u015f girilen verilerden \u015eirket&#39;in sorumlu olmad\u0131\u011f\u0131n\u0131 ve bundan kaynaklanan her t\u00fcrl\u00fc ek masraftan tamamen sorumlu oldu\u011funu kabul eder.<\/p> \n<p><br \/> 2.8.1 M\u00fc\u015fteri, do\u011frulama e-postas\u0131nda verilen kay\u0131t bilgilerinin, arac\u0131n tescil \u00fclkesi, plaka numaras\u0131 ve son kullanma tarihi dahil olmak \u00fczere ge\u00e7erli oldu\u011funu kabul eder. M\u00fc\u015fteri, sipari\u015fin herhangi bir a\u015famas\u0131nda M\u00fc\u015fteri taraf\u0131ndan do\u011frudan doldurulan veya de\u011fi\u015ftirilen veya M\u00fc\u015fterinin inisiyatifiyle \u015eirket taraf\u0131ndan (web sitesi \u00fczerinden, telefonla, e-posta yoluyla veya ba\u015fka bir dijital ileti\u015fim bi\u00e7imi arac\u0131l\u0131\u011f\u0131yla) yap\u0131lan yanl\u0131\u015f verilerden kaynaklanan zararlardan \u015eirketin sorumlu olmad\u0131\u011f\u0131n\u0131 kabul eder ve verilerin son metinsel ve g\u00f6rsel kontrol\u00fcn\u00fc kabul eder.<\/p> \n<p> 2.9 <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">\u015eirket, \u015eirket sunucusundan elektronik ortamda ileti\u015fimlerin g\u00f6nderilmesinden sorumludur.<\/span><\/p> \n<p> 2.10. M\u00fc\u015fteri, e-posta ileti\u015fiminin t\u00fcm gerekliliklerinin bilincindedir ve e-posta veya di\u011fer ileti\u015fim bi\u00e7imlerini almak i\u00e7in gerekli her \u015feyi sa\u011flayacakt\u0131r. M\u00fc\u015fteri, M\u00fc\u015fteri taraf\u0131ndaki bir sorundan dolay\u0131 (e-postan\u0131n spam olarak i\u015faretlenmesi, M\u00fc\u015fteri taraf\u0131ndaki bir yaz\u0131l\u0131m hatas\u0131 nedeniyle e-postan\u0131n iletilememesi) bir e-postan\u0131n iletilememesi halinde, \u015eirketin etkileyemedi\u011fi durumlarda <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(M\u00fc\u015fterinin internet ba\u011flant\u0131s\u0131n\u0131n \u00e7al\u0131\u015fmamas\u0131, dola\u015f\u0131m\u0131n devre d\u0131\u015f\u0131 kalmas\u0131 vb.) meydana gelen herhangi bir zarardan veya ek maliyetlerden \u015eirket&#39;in sorumlu olmayaca\u011f\u0131n\u0131 kabul eder.<\/span> \n<p> 2.11. Alternatif ileti\u015fim y\u00f6ntemleri (SMS, Whatsapp, Push bildirimleri ve di\u011ferleri) e-posta ileti\u015fimiyle ayn\u0131 ko\u015fullara tabidir. M\u00fc\u015fteri, \u015eirketin kontrol\u00fc d\u0131\u015f\u0131nda ger\u00e7ekle\u015fen durumlarda (M\u00fc\u015fterinin internet ba\u011flant\u0131s\u0131n\u0131n \u00e7al\u0131\u015fmamas\u0131, dola\u015f\u0131m\u0131n\u0131n kapal\u0131 olmas\u0131 vb.) bu formda yer alan bilgilerin iletilmemesinden do\u011fan sorumlulu\u011fu kabul eder.<\/p> \n<p> 2.12. \u015eirketin M\u00fc\u015fteriye hizmeti sa\u011flayamamas\u0131 halinde (Hizmet halihaz\u0131rda aktif ise sat\u0131n al\u0131nmas\u0131 m\u00fcmk\u00fcn de\u011fildir), M\u00fc\u015fteriye \u00f6denen tutar\u0131n tamam\u0131 ve gecikmeksizin iade edilir.<\/p> \n<p> 2.13. M\u00fc\u015fteri, sipari\u015f edilen hizmetle ilgili herhangi bir talep almas\u0131 halinde bu bilginin derhal, ancak en ge\u00e7 talebin al\u0131nmas\u0131ndan itibaren 2 g\u00fcn i\u00e7inde \u015eirkete iletilece\u011fini kabul eder. Bu s\u00fcreye uyulmamas\u0131 halinde M\u00fc\u015fteri, \u015eirketten herhangi bir tazminat talep etmemeyi kabul eder.<\/p> \n<h3><\/h3> \n<h3 id=\"-cena-sluby-a-platebn-podmnky\" class=\"scroll-mt-6\"> 3. H\u0130ZMET F\u0130YATI VE \u00d6DEME KO\u015eULLARI<\/h3> \n<p> 3.1 \u0130nternet sitesinde, Hizmetin bedeli ve \u00fccretli yol kullan\u0131m bedeli hakk\u0131nda bilgiler yer almaktad\u0131r. Fiyatlar katma de\u011fer vergisi (varsa) dahil olarak listelenmi\u015ftir. Fiyatlar, Web Sitesi&#39;nde g\u00f6r\u00fcnt\u00fclendi\u011fi s\u00fcrece ge\u00e7erlili\u011fini korur. Bu h\u00fck\u00fcm, \u015eirketin S\u00f6zle\u015fmeyi ayr\u0131 ayr\u0131 m\u00fczakere edilen ko\u015fullar alt\u0131nda akdetme yetene\u011fini s\u0131n\u0131rlamaz.<br \/><br \/> 3.2 M\u00fc\u015fteri, Hizmet bedelini ve \u00fccretli yol kullan\u0131m \u00fccretini \u015eirkete a\u015fa\u011f\u0131daki \u015fekillerde \u00f6deyebilir:<br \/> (a) \u015eirket hesab\u0131na banka havalesi yoluyla;<br \/> (b) \u00f6deme portal\u0131 \u00fczerinden \u00f6deme kart\u0131yla nakitsiz;<br \/> (c) Paypal \u00fczerinden nakitsiz.<br \/> (d) Stripe \u00fczerinden nakitsiz.<br \/><br \/> 3.3 Nakitsiz \u00f6deme durumunda, M\u00fc\u015fterinin bedeli \u00f6deme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc, ilgili tutar\u0131n (Hizmet bedeli ile Slovak veya Avusturya otoyollar\u0131n\u0131 kullanma \u00fccretinin toplam\u0131) \u015eirket hesab\u0131na yat\u0131r\u0131ld\u0131\u011f\u0131 anda yerine getirilir. M\u00fc\u015fteri bedeli usul\u00fcne uygun ve zaman\u0131nda \u00f6demedi\u011fi takdirde, \u015eirket taraf\u0131ndan M\u00fc\u015fteriye aksi bildirilmedi\u011fi takdirde S\u00f6zle\u015fme feshedilecektir.<br \/><br \/> 3.4 \u015eirketin, \u0130nternet Sitesi&#39;nde fiyat belirtmesi veya sipari\u015f verme s\u0131ras\u0131nda a\u00e7\u0131k\u00e7a teknik bir hata yapmas\u0131 halinde, \u015eirket, Hizmeti bu a\u00e7\u0131k\u00e7a yanl\u0131\u015f fiyattan sunmakla y\u00fck\u00fcml\u00fc de\u011fildir.<\/p> \n<h3><\/h3> \n<h3 id=\"-dodn-sluby\" class=\"scroll-mt-6\"> 4. H\u0130ZMET\u0130N SA\u011eLANMASI<\/h3> \n<p> 4.1 Hizmet, M\u00fc\u015fteriye, Hizmet bedeli ve \u00fccretli kara yolu kullanma \u00fccreti \u00f6dendikten sonra, se\u00e7ilen hizmeti belirtilen \u00fclkede kullanma \u00fccretinin \u00f6dendi\u011fine dair bir onay\u0131n M\u00fc\u015fterinin Elektronik Adresine g\u00f6nderilmesi suretiyle sunulur. Onay, e-posta \u015feklinde veya alternatif olarak di\u011fer ileti\u015fim ara\u00e7lar\u0131yla gelecek ve M\u00fc\u015fterinin hizmeti aktif hale getirdi\u011fini a\u00e7\u0131k\u00e7a belirtecektir. M\u00fc\u015fteri, di\u011fer e-postalar\u0131n hizmetin etkinle\u015ftirilmesi anlam\u0131na GELMED\u0130\u011e\u0130N\u0130 kabul eder.<\/p> \n<p> 4.2 M\u00fc\u015fteri, var\u0131\u015f noktas\u0131nda vinyetlerin ge\u00e7erlilik kapsam\u0131 hakk\u0131nda bilgi edinmekle y\u00fck\u00fcml\u00fcd\u00fcr.\n#M\u00fc\u015fteri, aksi belirtilmedi\u011fi takdirde, hizmetin ayr\u0131ca \u00fccretlendirildi\u011fi a\u00e7\u0131k\u00e7a belirtilen \u00f6zel b\u00f6l\u00fcmler i\u00e7in \u00fccreti kapsamad\u0131\u011f\u0131n\u0131 kabul eder. Yerinde ek olarak \u00f6denmesi gereken otoyol b\u00f6l\u00fcmlerinin g\u00f6sterge listesi: Bosruck ve Gleinalm t\u00fcneli dahil Autobahn 9 Pyhrn, Tauern ve Katschberg t\u00fcneli dahil A 10 Tauern Autobahn, Autobahn 11 Karawanken, Europabr\u00fccke dahil Brenner Autobahn 13, Arlberg yolu dahil S 16 Arlberg Schnellstra\u00dfe t\u00fcnel\n<\/p> \n<h3><\/h3> \n<h3 id=\"-prvo-spotebitele-odstoupit-od-smlouvy\" class=\"scroll-mt-6\"> 5. T\u00dcKET\u0130C\u0130N\u0130N S\u00d6ZLE\u015eMEDEN CAYMA HAKKI<\/h3> \n<p> 5.1 Avrupa hukukuna g\u00f6re, T\u00fcketici normalde hizmeti sat\u0131n ald\u0131ktan sonraki 14 g\u00fcn i\u00e7inde S\u00f6zle\u015fmeden \u00e7ekilme hakk\u0131na sahiptir. Hizmetin niteli\u011fi ve derhal ge\u00e7erlili\u011fi g\u00f6z \u00f6n\u00fcnde bulunduruldu\u011funda, M\u00fc\u015fteri sipari\u015fi vererek, cayma s\u00fcresinin Hizmetin derhal ge\u00e7erlili\u011fi a\u00e7\u0131s\u0131ndan, yaln\u0131zca Sipari\u015fin i\u015flenmesinin ba\u015flang\u0131c\u0131na kadar (hizmet M\u00fc\u015fteriye zaten sa\u011fland\u0131\u011f\u0131nda) k\u0131salt\u0131laca\u011f\u0131n\u0131 a\u00e7\u0131k\u00e7a kabul eder. Bu andan itibaren M\u00fc\u015fteriye hizmet sa\u011flanm\u0131\u015f olur ve geri \u00e7ekilme m\u00fcmk\u00fcn olmaz. \u015eirket taraf\u0131ndan \u00e7ekilme talebinin (M\u00fc\u015fteri taraf\u0131ndan g\u00f6nderilmeden) e-posta yoluyla (alternatif olarak m\u00fc\u015fteri deste\u011fi ile ileti\u015fime ge\u00e7ilerek) al\u0131nd\u0131\u011f\u0131 kesin tarih ve saat, hizmetten \u00e7ekilme imk\u00e2n\u0131 i\u00e7in belirleyicidir, ancak en ge\u00e7 i\u015fleme ba\u015flamadan 1 saat \u00f6nce. Anla\u015fmazl\u0131k durumunda, talebi \u00fczerine i\u015fleme ili\u015fkin kesin tarih ve saat M\u00fc\u015fteriye g\u00f6nderilebilir, alternatif olarak bu bilgi sipari\u015fle ilgili bilgilerin yer ald\u0131\u011f\u0131 sayfada \u015feffaf bir \u015fekilde bulunabilir.<\/p> \n<p> 5.2. \u00dc\u00e7\u00fcnc\u00fc ki\u015filerden etkinle\u015ftirilen hizmetlerin iadesinin imk\u00e2ns\u0131zl\u0131\u011f\u0131 hususunda ise T\u00fcketici, \u015eirket taraf\u0131ndan kendisine hizmet sa\u011fland\u0131ktan sonra S\u00f6zle\u015fme\u2019den caymas\u0131n\u0131n imk\u00e2ns\u0131z oldu\u011funu a\u00e7\u0131k\u00e7a kabul ve beyan eder.<\/p> \n<p> 5.3. \u0130ptal bedeli - T\u00fcketici, \u00f6dedi\u011fi tutar\u0131n %40&#39;\u0131 oran\u0131nda iptal bedeli \u00f6demeyi kabul eder. Bu \u00fccret, sipari\u015fin i\u015flenmesiyle ilgili banka masraflar\u0131, d\u00f6viz kuru d\u00f6n\u00fc\u015ft\u00fcrme i\u015flemleri ve zaman maliyetleriyle ilgili maliyetleri kar\u015f\u0131lamak i\u00e7in kullan\u0131l\u0131r. \u00dccretin tamam\u0131 ancak istisnai ve ispat edilebilir durumlarda (a\u011f\u0131r hastal\u0131k, m\u00fccbir sebeplerden dolay\u0131 seyahat edememe) kald\u0131r\u0131labilir ve kald\u0131r\u0131l\u0131p kald\u0131r\u0131lmayaca\u011f\u0131na \u015eirket karar verir. Aksi belirtilmedi\u011fi takdirde iptal bedeli, M\u00fc\u015fteri taraf\u0131ndan sipari\u015f y\u00f6netim sayfas\u0131nda girilen hesaba (IBAN + SWIFT) 14-31 g\u00fcn i\u00e7erisinde SEPA \u00f6demesi yoluyla \u00f6denecektir.<\/p> \n<p> 5.3.1 \u0130ptal \u00fccreti - \u00c7ift sipari\u015f - T\u00fcketici, \u015eirket&#39;e Sipari\u015f verdikten sonra, ba\u015fka bir sa\u011flay\u0131c\u0131dan \u00e7ift hizmet sipari\u015f etmesi ve b\u00f6ylece hizmetin sa\u011flanmas\u0131 imk\u00e2n\u0131n\u0131n ortadan kalkmas\u0131 durumunda iptal \u00fccretinin uygulanmayaca\u011f\u0131n\u0131 kabul eder. B\u00f6yle bir durumda T\u00fcketici ile ileti\u015fime ge\u00e7ilerek ge\u00e7erlilik tarihinin de\u011fi\u015ftirilmesi veya hizmetin ba\u015fka bir ara\u00e7 i\u00e7in kullan\u0131lmas\u0131 imk\u00e2n\u0131 sunulacakt\u0131r. T\u00fcketici, b\u00f6yle bir sipari\u015fin \u00e7\u00f6z\u00fcmlenmesinin daha uzun s\u00fcrmesi nedeniyle Sipari\u015fin iptalinin m\u00fcmk\u00fcn olmad\u0131\u011f\u0131n\u0131 a\u00e7\u0131k\u00e7a kabul eder.<\/p> \n<p><\/p> \n<h3 id=\"-prva-z-vadnho-plnn-a-zruka-za-jakost\" class=\"scroll-mt-6\"> 6. HATALI PERFORMANS VE KAL\u0130TE GARANT\u0130S\u0130NE \u0130L\u0130\u015eK\u0130N HAKLAR<\/h3> \n<p> 6.1. S\u00f6zle\u015fme taraflar\u0131n\u0131n ay\u0131pl\u0131 ifadan do\u011fan haklara ili\u015fkin hak ve y\u00fck\u00fcml\u00fcl\u00fckleri, ilgili genel ba\u011flay\u0131c\u0131l\u0131\u011f\u0131 olan yasal d\u00fczenlemelere tabidir.<\/p> \n<p><br \/> 6.2 Hizmetin sa\u011flanmas\u0131nda herhangi bir eksiklik veya usuls\u00fczl\u00fck olmas\u0131 halinde M\u00fc\u015fteri, Hizmette tespit etti\u011fi eksiklikleri \u00f6zellikle e-posta yoluyla \u015eirkete derhal bildirmekle y\u00fck\u00fcml\u00fcd\u00fcr. \u0130leti\u015fim bilgileri Web Sitesinde yer almaktad\u0131r.<\/p> \n<p><br \/> 6.3 \u015eirket, M\u00fc\u015fterinin ay\u0131pl\u0131 ifa hakk\u0131n\u0131 ne zaman kulland\u0131\u011f\u0131na dair \u015fik\u00e2yetin i\u00e7eri\u011fini de i\u00e7eren yaz\u0131l\u0131 bir teyidi M\u00fc\u015fteriye vermekle y\u00fck\u00fcml\u00fcd\u00fcr; ve ayr\u0131ca \u015fikayetin ele al\u0131nma tarihi ve y\u00f6nteminin teyidi.<\/p> \n<p><br \/> 6.4 \u015eirket, \u015fik\u00e2yetin \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc ve nas\u0131l \u00e7\u00f6z\u00fcld\u00fc\u011f\u00fcn\u00fc, M\u00fc\u015fterinin elektronik adresine bildirmekle y\u00fck\u00fcml\u00fcd\u00fcr.<\/p> \n<p><br \/> 6.5 Ar\u0131za giderilemiyorsa M\u00fc\u015fteri, eksik olan\u0131n onar\u0131lmas\u0131n\u0131 veya tamamlanmas\u0131n\u0131 ya da fiyatta makul bir indirim yap\u0131lmas\u0131n\u0131 talep edebilir. Ay\u0131b\u0131n giderilememesi halinde M\u00fc\u015fteri, S\u00f6zle\u015fmeden d\u00f6nebilece\u011fi gibi, bedelde makul bir indirim de talep edebilir.<\/p> \n<p><br \/> 6.6 T\u00fcketicinin \u015fik\u00e2yeti, ay\u0131b\u0131n giderilmesi de dahil olmak \u00fczere, \u015fik\u00e2yetin kendisine ula\u015ft\u0131\u011f\u0131 tarihten itibaren en ge\u00e7 30 g\u00fcn i\u00e7inde gecikmeksizin sonu\u00e7land\u0131r\u0131l\u0131r. Bu s\u00fcrenin sonunda t\u00fcketiciye, S\u00f6zle\u015fmenin esasl\u0131 ihlali halinde oldu\u011fu gibi ayn\u0131 haklar tan\u0131n\u0131r.<\/p> \n<p><br \/> 6.7 \u015eirket, Hizmetteki bir kusurdan kaynaklanan do\u011frudan veya dolayl\u0131 herhangi bir mal kayb\u0131ndan, yaralanmas\u0131ndan veya hasar\u0131ndan, s\u00f6z konusu kay\u0131p, yaralanma veya hasar \u015eirketin ihmali, ihmali veya kast\u0131 sonucu olu\u015fmad\u0131\u011f\u0131 s\u00fcrece sorumlu olmayacakt\u0131r.<\/p> \n<h3><\/h3> \n<h3 id=\"-dal-prva-a-povinnosti-smluvnch-stran\" class=\"scroll-mt-6\"> 7. S\u00d6ZLE\u015eME TARAFLARININ D\u0130\u011eER HAK VE Y\u00dcK\u00dcML\u00dcL\u00dcKLER\u0130<\/h3> \n<p> 7.1 \u015eirket, Avrupa \u00fccretli yol kullan\u0131m \u00fccretini \u00f6deyememesi nedeniyle S\u00f6zle\u015fmeden \u00e7ekilme hakk\u0131na sahiptir. \u015eirket, M\u00fc\u015fteriyi derhal Elektronik Adresi arac\u0131l\u0131\u011f\u0131yla bilgilendirecek ve S\u00f6zle\u015fme kapsam\u0131nda kendisinden al\u0131nan t\u00fcm fonlar\u0131, S\u00f6zle\u015fmeden \u00e7ekilme bildiriminin kendisine ula\u015fmas\u0131ndan itibaren 14 g\u00fcn i\u00e7inde, her iki taraf\u0131 da tatmin edecek \u015fekilde (\u00f6nceden anla\u015fmaya var\u0131larak) veya M\u00fc\u015fteri taraf\u0131ndan belirlenen \u015fekilde iade edecektir.<\/p> \n<p><br \/> 7.2 \u015eirket, M\u00fc\u015fteri \u015fikayetlerini <!-- No shortcodes are defined --> elektronik adresi arac\u0131l\u0131\u011f\u0131yla ele al\u0131r. \u015eirket, M\u00fc\u015fterinin \u015fik\u00e2yetinin ele al\u0131nmas\u0131na ili\u015fkin bilgileri M\u00fc\u015fterinin elektronik adresine g\u00f6nderecektir.<\/p> \n<p><br \/> 7.3 M\u00fc\u015fteri bir t\u00fcketici ise, kay\u0131tl\u0131 adresi \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Prag 2 \u2013 Nov\u00e9 M\u011bsto, internet adresi: <a href=\"https:\/\/adr.coi.cz\/cs\">https:\/\/adr.coi.cz\/cs<\/a> olan, kimlik numaras\u0131 00020869 olan \u00c7ek Ticaret M\u00fcfetti\u015fli\u011fi Kurumu, S\u00f6zle\u015fmeden kaynaklanan t\u00fcketici uyu\u015fmazl\u0131klar\u0131n\u0131n mahkeme d\u0131\u015f\u0131 \u00e7\u00f6z\u00fcm\u00fcnden sorumludur. Ayr\u0131ca t\u00fcketici <a href=\"http:\/\/ec.europa.eu\/consumers\/odr.%EF%BF%BC7.4\">http:\/\/ec.europa.eu\/consumers\/odr internet adresinde bulunan \u00e7evrimi\u00e7i uyu\u015fmazl\u0131k \u00e7\u00f6z\u00fcm platformunu kullanma hakk\u0131na sahiptir.<\/a><\/p> \n<p><br \/> <a>7.4<\/a> Avrupa Parlamentosu ve Konseyinin 2014\/111 say\u0131l\u0131 T\u00fcz\u00fc\u011f\u00fc uyar\u0131nca t\u00fcketici temas noktas\u0131. T\u00fcketiciler i\u00e7in \u00e7evrimi\u00e7i uyu\u015fmazl\u0131k \u00e7\u00f6z\u00fcm\u00fcne ili\u015fkin 21 May\u0131s 2013 tarihli ve 524\/2013 say\u0131l\u0131 Karar ve (EC) No. 2006\/2004 Y\u00f6netmeli\u011fi ile 2009\/22\/EC Direktifini (T\u00fcketici uyu\u015fmazl\u0131klar\u0131n\u0131n \u00e7evrimi\u00e7i uyu\u015fmazl\u0131k \u00e7\u00f6z\u00fcm\u00fcne ili\u015fkin Y\u00f6netmelik) de\u011fi\u015ftiren karar, kay\u0131tl\u0131 ofisi \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Prag 2 \u2013 Nov\u00e9 M\u011bsto adresinde bulunan, internet adresi: <a href=\"http:\/\/www.evropskyspotrebitel.cz\/\">http:\/\/www.evropskyspotrebitel.cz<\/a> olan \u00c7ek Cumhuriyeti Avrupa T\u00fcketici Merkezi&#39;dir.<\/p> \n<h3><\/h3> \n<h3 id=\"-doruovn\" class=\"scroll-mt-6\"> 8. TESL\u0130MAT<\/h3> \n<p> 8.1 Aksi belirtilmedi\u011fi takdirde, M\u00fc\u015fteriye y\u00f6nelik t\u00fcm bildirimler, M\u00fc\u015fterinin Elektronik Adresine elektronik mesaj \u015feklinde yap\u0131labilir.<\/p> \n<h3 id=\"-zvren-ustanoven\" class=\"scroll-mt-6\"> 9. SON H\u00dcK\u00dcMLER<\/h3> \n<p> 9.1 S\u00f6zle\u015fme ile kurulan ili\u015fkinin uluslararas\u0131 (yabanc\u0131) bir unsur i\u00e7ermesi halinde, s\u00f6zle\u015fme taraflar\u0131 ili\u015fkinin \u00c7ek hukukuna tabi olaca\u011f\u0131n\u0131 kabul ederler. Bu durum T\u00fcketicinin genel ba\u011flay\u0131c\u0131l\u0131\u011f\u0131 olan yasal d\u00fczenlemelerden do\u011fan haklar\u0131n\u0131 etkilemez.<\/p> \n<p><br \/> 9.2 GTC&#39;nin herhangi bir h\u00fckm\u00fc ge\u00e7ersiz veya etkisiz ise veya ge\u00e7ersiz hale gelirse, ge\u00e7ersiz h\u00fck\u00fcm, ge\u00e7ersiz h\u00fckme m\u00fcmk\u00fcn oldu\u011funca yak\u0131n anlama sahip bir h\u00fck\u00fcmle de\u011fi\u015ftirilir. Bir h\u00fckm\u00fcn ge\u00e7ersizli\u011fi veya etkisizli\u011fi di\u011fer h\u00fck\u00fcmlerin ge\u00e7erlili\u011fini etkilemez.<\/p> \n<p><br \/> 9.3 Sat\u0131nalma S\u00f6zle\u015fmesi, \u015eirket taraf\u0131ndan elektronik ortamda ar\u015fivlenir ve \u00fc\u00e7\u00fcnc\u00fc ki\u015filerin eri\u015fimine kapal\u0131d\u0131r.<\/p> \n<p><br \/> 9.4 \u0130\u015fbu Genel \u015eartlar ve Ko\u015fullar&#39;\u0131n ekinde, t\u00fcketicinin s\u00f6zle\u015fmeden cayma bildirimine ili\u015fkin \u00f6rnek form yer almaktad\u0131r.<\/p> \n<p><br \/> 9.5 Bu GTC, 9 Kas\u0131m 2023&#39;te y\u00fcr\u00fcrl\u00fc\u011fe girecektir.<\/p> 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