{"id":489,"date":"2024-12-02T16:08:30","date_gmt":"2024-12-02T15:08:30","guid":{"rendered":"https:\/\/www.etafast.org\/kontak\/"},"modified":"2024-12-11T09:03:33","modified_gmt":"2024-12-11T08:03:33","slug":"kontak","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/id\/kontak\/","title":{"rendered":"Kontak"},"content":{"rendered":"<style>\n.accordion-content {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n\n.accordion-header {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header .qs {\n\n}\n.arrow {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n\n.arrow-up {\n    transform: rotate(180deg);\n}\n<\/style>\n\n\n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow\").toggleClass(\"arrow-up\", !jQuery(this).next().is(\":visible\"));\n        \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content\").not(jQuery(this).next()).slideUp().prev().children(\".arrow\").removeClass(\"arrow-up\");\n        jQuery(\".accordion-content\").not(jQuery(this).next()).prev().find(\".arrow\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n        \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n\n\n<div class=\"accordion\"><h4 class=\"accordion-header\"><span class=\"qs\">Apakah pembayaran dapat dikembalikan<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Ya, pembayaran dapat dikembalikan sebelum layanan diberikan kepada Anda. Silakan periksa syarat dan ketentuan untuk informasi lebih lanjut<\/p>\n            <\/div><\/div><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [{\n        \"@type\": \"Question\",\n        \"name\": \"Apakah pembayaran dapat dikembalikan\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Ya, pembayaran dapat dikembalikan sebelum layanan diberikan kepada Anda. Silakan periksa syarat dan ketentuan untuk informasi lebih lanjut\"\n        }\n      }\n      ]\n    }\n    <\/script>\n\n\n<h2>Dukungan pelanggan<\/h2><style>\n.accordion-content2 {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n            \n.accordion-header2 {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header2 .qs {\n            \n}\n.arrow2 {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n            \n.arrow-up2 {\n    transform: rotate(180deg);\n}\n<\/style>\n            \n            \n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header2\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow2\").toggleClass(\"arrow-up2\", !jQuery(this).next().is(\":visible\"));\n            \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).slideUp().prev().children(\".arrow2\").removeClass(\"arrow-up2\");\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).prev().find(\".arrow2\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n            \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow2\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow2\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n            \n            \n<div class=\"accordion2\"><h4 class=\"accordion-header2\"><span class=\"qs2\">Saya belum menerima konfirmasi pesanan<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Kami mulai mendaftarkan layanan untuk Anda sekitar 12 jam sebelum dimulainya masa berlaku. Dalam hal validitas di hari yang sama, dalam waktu 5 menit setelah menerima pembayaran.\n Jika Anda ingin segera menerima data aktivasi, Anda dapat segera memulai pendaftaran di alamat yang kami kirimkan kepada Anda di email pertama. \nMungkin saja Anda tidak menerima email konfirmasi penerimaan pembayaran (misalnya karena alamat email salah). Jika demikian, mohon:<br \/> \n- mohon periksa folder spam Anda terlebih dahulu<br \/> \n- jika Anda masih tidak dapat menemukan informasi apa pun dari kami di sini, coba temukan pesanan Anda menggunakan formulir di atas<br \/> \n- pada halaman yang Anda temukan, Anda kemudian dapat memperbaiki alamat email Anda dan melacak status pesanan Anda<br \/><br \/> \n \nJika Anda tidak dapat menemukan alamat pengelolaan pesanan Anda, silakan hubungi kami kapan saja.<br \/> \n\n<br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Hubungi dukungan pelanggan<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Saya ingin mengubah detail pendaftaran saya<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Kami mulai mendaftarkan layanan untuk Anda sekitar 12 jam sebelum dimulainya masa berlaku. Untuk kasus berlaku di hari yang sama, dalam waktu 5 menit sejak pembayaran diterima.\nSampai saat itu, data dapat diubah melalui halaman detail pesanan. Anda akan menemukan alamat ini di setiap email yang Anda terima dari kami.\n\nJika Anda tidak menerima email konfirmasi penerimaan pembayaran (misalnya, karena alamat email yang salah). Jika demikian, mohon:<br \/> \n- mohon periksa folder spam Anda terlebih dahulu<br \/> \n- jika Anda masih tidak dapat menemukan informasi apa pun dari kami di sini, coba temukan pesanan Anda menggunakan formulir di atas (Pemeriksaan Status Pesanan).<br \/> \n- pada halaman yang Anda temukan, Anda kemudian dapat mengedit detail Anda dan melacak status pesanan Anda<br \/> Bahasa Indonesia: \n<br \/> Jika pesanan Anda sudah diproses, tidak mungkin mengubah rincian apa pun. Harap dicatat bahwa jika terjadi kesalahan data (terutama negara registrasi kendaraan, nomor plat kendaraan, tanggal berlaku)#\n maka vignette tersebut tidak valid dan layanan harus dibeli lagi.<br \/> \nTerima kasih atas pengertian Anda.\n\n<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Pembayaran telah masuk ke akun saya tetapi saya belum menerima email apa pun<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Seperti yang dinyatakan dalam syarat dan ketentuan kami, kami mulai memproses layanan segera setelah pembayaran masuk ke sistem, ada beberapa alasan mengapa pembayaran tidak dikreditkan. Mulai dari fakta bahwa lembaga perbankan Anda terlambat mengirimkan pembayaran hingga masalah teknis. Sederhananya, sampai kami melihat pembayaran di sistem kami, kami tidak menganggap pesanan Anda telah selesai. Kami mengambil setiap langkah yang memungkinkan untuk memasangkan semua pembayaran yang masuk dengan benar, sehingga menghasilkan tingkat kesalahan seperseratus persen. Jika Anda tidak menerima email yang menginformasikan bahwa pembayaran telah diterima dalam waktu maksimal 1 jam setelah pembayaran (harap periksa juga folder spam Anda), segera hubungi kami. Ini adalah satu-satunya cara kami dapat memastikan kelancaran pesanan Anda. Harap dicatat bahwa kami hanya mulai mengerjakan pesanan ketika pembayaran diterima ke dalam sistem, bukan ketika pembayaran dikirim (atau diblokir) di sisi pelanggan. Kami tidak bertanggung jawab atas kerusakan yang terjadi sebelum pembayaran diterima. Terima kasih atas pengertian Anda.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Hubungi dukungan pelanggan<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Saya punya pertanyaan lain untuk Anda.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Jika tidak ada jawaban yang sesuai dengan kebutuhan Anda, Anda dapat menghubungi kami kapan saja dan kami akan dengan senang hati melayani Anda.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Hubungi dukungan pelanggan<\/a><\/p>\n            <\/div><\/div><div id=\"cform\"><br style=\"clear:both;\" \/><h2>Dukungan email<\/h2><script type=\"text\/javascript\">\n        function decodeEmail(encodedLocalPart, encodedDomainPart, indices) {\n            const localPart = atob(encodedLocalPart).split('');\n            const domainPart = atob(encodedDomainPart).split('');\n\n            \/\/ Reconstruct the email address using the provided indices\n            const originalLocalPart = indices.local.map(index => localPart[index]).join('');\n            const originalDomainPart = indices.domain.map(index => domainPart[index]).join('');\n\n            const email = originalLocalPart + \"@\" + originalDomainPart;\n            document.getElementById('email').innerText = email;\n        }\n    <\/script><p>Untuk mengajukan permintaan dukungan pelanggan, Anda dapat mengirim email ke alamat di bawah ini:<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a id=\"email-link\" href=\"\"><\/a><\/div><script>document.addEventListener(\"DOMContentLoaded\", function() {    const emailLink = document.getElementById(\"email-link\");    const obfuscatedEmail = \"gro.tsafate@troppus\";    const realEmail = obfuscatedEmail.split(\"\").reverse().join(\"\");    const randomString = Array.from({length: realEmail.length}, () => Math.random().toString(36)[2]).join('');    emailLink.textContent = randomString;    emailLink.href = 'mailto:'+realEmail;\n                    emailLink.textContent = realEmail;});<\/script><h2>Dukungan WhatsApp<\/h2><p>Untuk penyelesaian cepat atas pertanyaan terkait pesanan Anda, Anda dapat menghubungi kami melalui nomor telepon WhatsApp (pesan gratis, Anda hanya membayar data dalam koneksi internet).<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a href=\"https:\/\/wa.me\/447893938888\">+44 789 393 8888<\/a><\/div><h2>Dukungan pelanggan<\/h2><p style=\"text-align:center;color:#6ab400;font-weight:bold;\">Dukungan online tersedia 24x7<\/p><p>Untuk memproses permintaan Anda dengan lebih cepat, kami meminta Anda untuk memberikan alamat email yang diberikan saat pendaftaran, nomor registrasi mobil Anda, dan tanggal pemesanan. Terima kasih atas pengertian Anda.<\/p>\n<a style=\"display:block;width:100%;\ncolor:#fff;background-color:rgb(241, 23, 23);padding:10px 0;\nfont-size:120%;text-align:center;\" onclick=\"zE('messenger', 'open');return false;\" href=\"#\">Hubungi Dukungan<\/a>\n<!-- Start of Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=fc8651a1-b5bf-4914-a59d-057a43523f5b\"> <\/script>\n<!-- End of Zendesk Widget script -->\n\n\n<script><\/script>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-489","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.etafast.org\/id\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/pages\/489","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/comments?post=489"}],"version-history":[{"count":1,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/pages\/489\/revisions"}],"predecessor-version":[{"id":490,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/pages\/489\/revisions\/490"}],"wp:attachment":[{"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/media?parent=489"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/categories?post=489"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.etafast.org\/id\/wp-json\/wp\/v2\/tags?post=489"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}