{"id":407,"date":"2024-12-02T16:09:31","date_gmt":"2024-12-02T15:09:31","guid":{"rendered":"https:\/\/www.etafast.org\/tearmai-seirbhise\/"},"modified":"2024-12-11T09:03:00","modified_gmt":"2024-12-11T08:03:00","slug":"tearmai-seirbhise","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/ga\/tearmai-seirbhise\/","title":{"rendered":"T\u00e9arma\u00ed seirbh\u00edse"},"content":{"rendered":"<h3 id=\"-vod\" class=\"scroll-mt-6\">1. R\u00c9AMHR\u00c1<\/h3> \n<p> 1.1 T\u00e1 an su\u00edomh Gr\u00e9as\u00e1in <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;su\u00edomh\"><\/span> <script>\n      \n        const decodedString&quot;su\u00edomh = String.fromCharCode();\n        document.getElementById(\"vol&quot;su\u00edomh\").textContent = decodedString&quot;su\u00edomh;\n    <\/script><\/span> (d\u00e1 ngairtear an &quot;Su\u00edomh Gr\u00e9as\u00e1in&quot; anseo feasta) \u00e1 oibri\u00fa ag an gcuideachta <span id=\"vol&quot;ainmcompany&quot;\"><\/span> <script>\n      \n        const decodedString&quot;ainmcompany&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;ainmcompany&quot;\").textContent = decodedString&quot;ainmcompany&quot;;\n    <\/script> a bhfuil a hoifig chl\u00e1raithe ag <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif;font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\"><span id=\"vol&quot;companyadr&quot;\"><\/span> <script>\n      \n        const decodedString&quot;companyadr&quot; = String.fromCharCode();\n        document.getElementById(\"vol&quot;companyadr&quot;\").textContent = decodedString&quot;companyadr&quot;;\n    <\/script><\/span> (d\u00e1 ngairtear an &quot;Chuideachta&quot; anseo feasta) aici.<\/p> \n<p><br \/> 1.2 Cuireann an Chuideachta seirbh\u00eds idirghabh\u00e1la agus \u00edoca\u00edochta t\u00e1ill\u00ed ar f\u00e1il d\u00e1 custaim\u00e9ir\u00ed as \u00fas\u00e1id l\u00edonra\u00ed b\u00f3ithre Eorpacha a bhfuil dola\u00ed orthu (d\u00e1 ngairtear an \u201ctSeirbh\u00eds\u201d anseo feasta).<\/p> \n<p><br \/> 1.3 Riala\u00edonn na t\u00e9arma\u00ed agus coinn\u00edollacha ginear\u00e1lta seo don L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in (d\u00e1 ngairtear na &quot;TCG&quot; anseo feasta) cearta agus oibleag\u00e1id\u00ed frithph\u00e1irteacha na bp\u00e1irtithe conarthacha a eascra\u00edonn i nd\u00e1il leis an gconradh chun seirbh\u00eds\u00ed a shol\u00e1thar (d\u00e1 ngairtear an &quot;Conradh&quot; anseo feasta) a tugadh i gcr\u00edch tr\u00edd an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in n\u00f3 ar bhonn an chonartha sin.<\/p> \n<p><br \/> 1.4 Is \u00e9ard is Custaim\u00e9ir ann aon chuairteoir ar an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in, is cuma m\u00e1s mar thomhalt\u00f3ir n\u00f3 mar ghn\u00f3lacht at\u00e1 siad ag gn\u00edomh\u00fa (d\u00e1 ngairtear an \u201cCustaim\u00e9ir\u201d anseo feasta).<br \/> 1.5 Is \u00e9ard is tomhalt\u00f3ir ann duine nach bhfuil, agus an Conradh \u00e1 thabhairt i gcr\u00edch agus \u00e1 chomhl\u00edonadh aige\/aici, ag gn\u00edomh\u00fa laistigh de raon feidhme a ghn\u00edomha\u00edochta tr\u00e1cht\u00e1la n\u00f3 gn\u00f3 eile (d\u00e1 ngairtear an &quot;Tomhalt\u00f3ir&quot; anseo feasta).<\/p> \n<p><br \/> 1.6 \u00cdocfaidh an Chuideachta an t\u00e1ille as \u00fas\u00e1id l\u00edonra\u00ed b\u00f3ithre Eorpacha a bhfuil dola\u00ed orthu thar ceann an Chustaim\u00e9ara go d\u00edreach le hoibreoir na su\u00edomhanna gr\u00e9as\u00e1in seo a leanas sa t\u00edr shonraithe<\/p> \n<p><br \/> 1.7 Admha\u00edonn an Custaim\u00e9ir nach d\u00edol vignettes leictreonacha n\u00e1 sol\u00e1thar cearta chun b\u00f3ithre tal\u00fan a \u00fas\u00e1id at\u00e1 i gceist leis an tSeirbh\u00eds. N\u00ed comhph\u00e1irt\u00ed gn\u00f3 d&#39;aon \u00fadar\u00e1s poibl\u00ed a bhail\u00edonn t\u00e1ill\u00ed as \u00fas\u00e1id b\u00f3ithre tal\u00fan an chuideachta.<\/p> \n<p><br \/> 1.8 F\u00e9adfar for\u00e1lacha a im\u00edonn \u00f3 na TTC seo a chomhaont\u00fa i gconradh i scr\u00edbhinn. T\u00e1 tosa\u00edocht ag for\u00e1lacha difri\u00fala sa chonradh ar fhor\u00e1lacha na dT\u00e9arma\u00ed Ginear\u00e1lta seo.<\/p> \n<p><br \/> 1.9 Is cuid dh\u00edlis den Chonradh a thugtar i gcr\u00edch tr\u00edd an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in for\u00e1lacha na dT\u00e9arma\u00ed Ginear\u00e1lta seo. T\u00e1 an conradh agus na T\u00e9arma\u00ed Ginear\u00e1lta Dr\u00e9achtaithe sa tSeicis.<\/p> \n<p><br \/> 1.10 F\u00e9adfaidh an Chuideachta t\u00e9acs na gComhaontuithe Ginear\u00e1lta a athr\u00fa n\u00f3 a leas\u00fa. N\u00ed dh\u00e9anann an for\u00e1il seo difear do na cearta agus na hoibleag\u00e1id\u00ed a eascra\u00edonn le linn thr\u00e9imhse bail\u00edochta an leagain roimhe seo de na T\u00e9arma\u00ed Ginear\u00e1lta.<\/p> \n<p><br \/> 1.11 Tr\u00ed rochtain a fh\u00e1il ar aon cheann de na Su\u00edomhanna Gr\u00e9as\u00e1in, dearbha\u00edonn an Custaim\u00e9ir gur l\u00e9igh s\u00e9 focla\u00edocht na dT\u00e9arma\u00ed Ginear\u00e1lta seo agus geallann s\u00e9 clo\u00ed leo.<\/p> \n<p><\/p> \n<h3 id=\"-uzaven-smlouvy\" class=\"scroll-mt-6\"> 2. CR\u00cdOCHN\u00da AN CHONARTHA<\/h3> \n<p> 2.1 Chun an tSeirbh\u00eds a ord\u00fa, d\u00e9anfaidh an Custaim\u00e9ir na c\u00e9imeanna seo a leanas:<br \/> (a) roghna\u00edonn s\u00e9 an cine\u00e1l feithicle is mian leis a \u00fas\u00e1id ar bh\u00f3ithre dola;<br \/> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">(b) clice\u00e1il ar an gcnaipe &quot;Ceannaigh&quot; n\u00f3 &quot;Ord\u00fa&quot; (ag brath ar an leagan reatha agus ar aistri\u00fach\u00e1n an leathanaigh)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(c) roghna\u00edonn s\u00e9\/s\u00ed an tr\u00e9imhse ina bhfuil s\u00e9\/s\u00ed ag iarraidh taisteal ar bh\u00f3ithre dola;<br \/><\/span> <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(d) roghna\u00edonn s\u00e9 t\u00edr chl\u00e1r\u00fach\u00e1in a phl\u00e1ta cead\u00fanais agus uimhir an phl\u00e1ta cead\u00fanais<br \/><\/span> <span style=\"letter-spacing: 0px;\">(e) n\u00f3, ag brath ar an gcine\u00e1l seirbh\u00edse, roghnaigh agus l\u00edon isteach an fhaisn\u00e9is bhreise is g\u00e1 chun an tOrd\u00fa a chomhl\u00e1n\u00fa (c\u00f3d VIN na feithicle, cine\u00e1l tiom\u00e1na)<br \/><\/span> <span style=\"letter-spacing: 0px;\">(f) na sonra\u00ed a iontr\u00e1ladh a dheimhni\u00fa agus a gcomhaont\u00fa leis na T\u00e9arma\u00ed agus Coinn\u00edollacha seo a dheimhni\u00fa tr\u00ed chlice\u00e1il ar an gcnaipe &quot;Aonta\u00edm leis na t\u00e9arma\u00ed agus coinn\u00edollacha ginear\u00e1lta&quot;;<\/span><\/p> \n<p> <span style=\"letter-spacing: 0px;\">(d\u00e1 ngairtear an \u201cOrd\u00fa\u201d le ch\u00e9ile anseo feasta).<\/span><\/p> \n<p> 2.2 Sula seoltar an tOrd\u00fa, ceada\u00edtear don Chustaim\u00e9ir na sonra\u00ed a iontr\u00e1ladh san Ord\u00fa a sheice\u00e1il agus a athr\u00fa, agus aird \u00e1 tabhairt freisin ar chumas an Chustaim\u00e9ara earr\u00e1id\u00ed a tharla agus sonra\u00ed \u00e1 n-iontr\u00e1il san Ord\u00fa a bhrath agus a cheart\u00fa. Meastar ag an gCuideachta go bhfuil na sonra\u00ed a chuirtear ar f\u00e1il san Ord\u00fa ceart. T\u00e1 bail\u00edocht an Ordaithe coinn\u00edollach ar chomhl\u00e1n\u00fa na sonra\u00ed \u00e9igeantacha go l\u00e9ir san Fhoirm Ordaithe agus ar dhearbh\u00fa an Chustaim\u00e9ara go bhfuil na T\u00e9arma\u00ed Gn\u00f3 seo l\u00e9ite aige.<br \/><br \/> 2.3 Is togra ceangailteach \u00e9 ord\u00fa an Chustaim\u00e9ara a chuirtear tr\u00edd an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in chun Conradh a thabhairt i gcr\u00edch leis an gCuideachta. Tar \u00e9is don Chustaim\u00e9ir \u00edoca\u00edocht a dh\u00e9anamh, dearbh\u00f3idh an Chuideachta go bhfuarthas an \u00edoca\u00edocht go leictreonach, tr\u00ed r\u00edomhphost leis an t\u00e9acs &quot;Ord\u00fa faighte&quot;. Aonta\u00edonn agus glacann an Custaim\u00e9ir leis nach gcialla\u00edonn an r\u00edomhphost seo go bhfuil an t-ord\u00fa cr\u00edochnaithe.<\/p> \n<p> 2.4. Tar \u00e9is don Chuideachta na sonra\u00ed a fh\u00edor\u00fa, cuirtear an tseirbh\u00eds ar f\u00e1il don Chustaim\u00e9ir laistigh de thr\u00e9imhse r\u00e9as\u00fanta, ar choinn\u00edoll go bhfuil na sonra\u00ed ceart. Mura bhfuil na sonra\u00ed a shol\u00e1thra\u00edonn an Custaim\u00e9ir ceart, seoltar iarratas chuig an gCustaim\u00e9ir go leictreonach chun na sonra\u00ed a cheart\u00fa ionas gur f\u00e9idir an tOrd\u00fa a chr\u00edochn\u00fa. N\u00edl an Chuideachta faoi dhliteanas as dam\u00e1ist\u00ed a thabha\u00edonn an Custaim\u00e9ir le linn na tr\u00e9imhse nach bhfreagra\u00edonn an Custaim\u00e9ir leideanna na Cuideachta is g\u00e1 chun an tOrd\u00fa a chr\u00edochn\u00fa.<\/p> \n<p> 2.5 <span style=\"letter-spacing: 0px;\">Tugtar an Conradh i gcr\u00edch nuair a sheachadtar an dearbh\u00fa Ordaithe chuig Seoladh Leictreonach an Chustaim\u00e9ara. Cuirtear an custaim\u00e9ir ar an eolas go soil\u00e9ir nach bhfuil an tseirbh\u00eds gn\u00edomhach ach faoi l\u00e1thair.<\/span><\/p> \n<p> 2.5 T\u00e1 gach Ord\u00fa a nglacann an Chuideachta leis ceangailteach.<\/p> \n<p><br \/> 2.6 Aonta\u00edonn an Custaim\u00e9ir le h\u00fas\u00e1id modhanna cumars\u00e1ide cianda agus an Conradh \u00e1 thabhairt i gcr\u00edch. \u00cdocfaidh an Custaim\u00e9ir na costais a thabha\u00edonn an Custaim\u00e9ir agus modhanna cumars\u00e1ide cianda \u00e1 n-\u00fas\u00e1id aige i nd\u00e1il le tabhairt i gcr\u00edch an Chonartha (costais nasc idirl\u00edn).<\/p> \n<p><br \/> 2.7 Is \u00e9 an Conradh an bun\u00fas dl\u00edthi\u00fail ar a ngn\u00edomha\u00edonn an Chuideachta thar ceann an Chustaim\u00e9ara.<\/p> \n<p><br \/> 2.8 Aonta\u00edonn an Custaim\u00e9ir nach bhfuil an Chuideachta freagrach as aon sonra\u00ed at\u00e1 l\u00edonta isteach go m\u00edcheart ar shu\u00edomh gr\u00e9as\u00e1in na Cuideachta, agus glacann s\u00e9 l\u00e1nfhreagracht as aon chostais bhreise a eascra\u00edonn as sin.<\/p> \n<p><br \/> 2.8.1 Aonta\u00edonn an Custaim\u00e9ir go bhfuil na sonra\u00ed cl\u00e1r\u00fach\u00e1in a chuirtear ar f\u00e1il sa r\u00edomhphost bail\u00edochtaithe bail\u00ed, lena n-\u00e1ir\u00edtear t\u00edr chl\u00e1r\u00fach\u00e1in na feithicle, uimhir an phl\u00e1ta cead\u00fanais agus an d\u00e1ta \u00e9aga. Aonta\u00edonn an Custaim\u00e9ir leis an tseice\u00e1il th\u00e9acs\u00fail agus amhairc deiridh ar na sonra\u00ed agus aonta\u00edonn s\u00e9 nach bhfuil an Chuideachta freagrach as dam\u00e1ist\u00ed a eascra\u00edonn as sonra\u00ed m\u00edchearta a l\u00edon isteach n\u00f3 a athra\u00edodh go d\u00edreach ag an gCustaim\u00e9ir ag aon ch\u00e9im den ord\u00fa, n\u00f3 ag an gCuideachta bunaithe ar thionscnamh an Chustaim\u00e9ara (ar an su\u00edomh Gr\u00e9as\u00e1in, ar an teileaf\u00f3n, tr\u00ed r\u00edomhphost n\u00f3 tr\u00ed aon chine\u00e1l cumars\u00e1ide digiteach eile).<\/p> \n<p> 2.9 <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0px;\">T\u00e1 an Chuideachta freagrach as cumars\u00e1id a sheoladh go leictreonach \u00f3 fhreastala\u00ed na Cuideachta.<\/span><\/p> \n<p> 2.10. T\u00e1 an custaim\u00e9ir ar an eolas faoi na ceanglais uile a bhaineann le cumars\u00e1id r\u00edomhphoist agus cinnteoidh s\u00e9\/s\u00ed go nd\u00e9anfar gach rud is g\u00e1 chun r\u00edomhphost n\u00f3 cine\u00e1lacha eile cumars\u00e1ide a fh\u00e1il. Aonta\u00edonn s\u00e9\/s\u00ed, i gc\u00e1s neamhsheachadadh r\u00edomhphoist mar gheall ar fhadhb ar thaobh an Chustaim\u00e9ara (r\u00edomhphost marc\u00e1ilte mar thurscar, r\u00edomhphost gan seachadadh mar gheall ar earr\u00e1id bogearra\u00ed ar thaobh an Chustaim\u00e9ara), nach mbeidh aon fhreagracht ar an gCuideachta as aon dam\u00e1iste a dh\u00e9antar n\u00e1 as aon chostais bhreise i gc\u00e1sanna nach f\u00e9idir leis an gCuideachta tionchar a imirt orthu <span style=\"font-family: Overpass, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;\">(nasc idirl\u00edn an Chustaim\u00e9ara gan a bheith ag feidhmi\u00fa, f\u00e1na\u00edocht d\u00edchumasaithe, srl.).<\/span> \n<p> 2.11. T\u00e1 na coinn\u00edollacha c\u00e9anna ag baint le modhanna malartacha cumars\u00e1ide (SMS, Whatsapp, f\u00f3gra\u00ed br\u00fa agus eile) agus at\u00e1 ag baint le cumars\u00e1id r\u00edomhphoist. Glacann an Custaim\u00e9ir freagracht as mainneachtain faisn\u00e9is a sheachadadh san fhoirm seo i gc\u00e1sanna nach bhfuil smacht ag an gCuideachta orthu (n\u00edl nasc idirl\u00edn an Chustaim\u00e9ara ag obair, t\u00e1 f\u00e1na\u00edocht m\u00fachta, srl.).<\/p> \n<p> 2.12. Sa ch\u00e1s nach bhfuil an Chuideachta in ann an tseirbh\u00eds a shol\u00e1thar don Chustaim\u00e9ir (t\u00e1 an tSeirbh\u00eds gn\u00edomhach cheana f\u00e9in, n\u00ed f\u00e9idir \u00ed a cheannach), ais\u00edocfar an m\u00e9id a \u00edocadh leis an gCustaim\u00e9ir go hioml\u00e1n agus gan mhoill.<\/p> \n<p> 2.13. Aonta\u00edonn an Custaim\u00e9ir, i gc\u00e1s aon iarratas a fh\u00e1il i nd\u00e1il leis an tseirbh\u00eds ordaithe, go gcuirfear an fhaisn\u00e9is seo ar aghaidh chuig an gCuideachta l\u00e1ithreach, ach tr\u00e1th nach d\u00e9ana\u00ed n\u00e1 2 l\u00e1 tar \u00e9is an t-iarratas a fh\u00e1il. I gc\u00e1s mainneachtain an spriocdh\u00e1ta seo a chomhl\u00edonadh, aonta\u00edonn an Custaim\u00e9ir gan aon ch\u00faiteamh a \u00e9ileamh \u00f3n gCuideachta.<\/p> \n<h3><\/h3> \n<h3 id=\"-cena-sluby-a-platebn-podmnky\" class=\"scroll-mt-6\"> 3. PRAGHAS SEIRBH\u00cdSE AGUS T\u00c9ARMA\u00cd \u00cdOCA\u00cdOCHTA<\/h3> \n<p> 3.1 T\u00e1 faisn\u00e9is ar an su\u00edomh gr\u00e9as\u00e1in faoi phraghas na Seirbh\u00edse agus faoi phraghas na t\u00e1ille as b\u00f3ithre dola a \u00fas\u00e1id. T\u00e1 na praghsanna liostaithe lena n-\u00e1ir\u00edtear c\u00e1in bhreisluacha (m\u00e1s infheidhme). Fanann praghsanna bail\u00ed fad a thaispe\u00e1ntar iad ar an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in. N\u00ed chuireann an for\u00e1il seo teorainn le cumas na Cuideachta an Conradh a thabhairt i gcr\u00edch faoi choinn\u00edollacha a caibidl\u00edtear ina n-aonar.<br \/><br \/> 3.2 F\u00e9adfaidh an Custaim\u00e9ir praghas na Seirbh\u00edse agus an t\u00e1ille as \u00fas\u00e1id na mb\u00f3ithre dola a \u00edoc leis an gCuideachta ar na beala\u00ed seo a leanas:<br \/> (a) tr\u00ed aistri\u00fa bainc chuig cuntas na Cuideachta;<br \/> (b) gan airgead tirim le c\u00e1rta \u00edoca\u00edochta tr\u00ed thairseach \u00edoca\u00edochta;<br \/> (c) gan airgead tirim tr\u00ed Paypal.<br \/> (d) gan airgead tirim tr\u00ed Stripe.<br \/><br \/> 3.3 I gc\u00e1s \u00edoca\u00edochta gan airgead tirim, comhl\u00edontar oibleag\u00e1id an Chustaim\u00e9ara an praghas a \u00edoc a luaithe a chuirtear an m\u00e9id \u00e1bhartha (suim phraghas na Seirbh\u00edse agus an t\u00e1ille as b\u00f3ithre dola na Sl\u00f3vaice n\u00f3 na hOstaire a \u00fas\u00e1id) i gcuntas na Cuideachta. Mura n-\u00edocann an Custaim\u00e9ir an praghas i gceart agus in am, cuirfear deireadh leis an gConradh mura gcuirfidh an Chuideachta a mhalairt in i\u00fal don Chustaim\u00e9ir.<br \/><br \/> 3.4 I gc\u00e1s go bhfuil earr\u00e1id theicni\u00fail shoil\u00e9ir ar thaobh na Cuideachta agus praghsanna \u00e1 lua ar an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in n\u00f3 le linn ordaithe, n\u00edl oibleag\u00e1id ar an gCuideachta an tSeirbh\u00eds a sheachadadh ar an bpraghas soil\u00e9ir m\u00edcheart seo.<\/p> \n<h3><\/h3> \n<h3 id=\"-dodn-sluby\" class=\"scroll-mt-6\"> 4. SEACHADADH NA SEIRBH\u00cdSE<\/h3> \n<p> 4.1 Seachadtar an tSeirbh\u00eds don Chustaim\u00e9ir ar bhealach a fh\u00e1gann, tar \u00e9is praghas na Seirbh\u00edse agus an t\u00e1ille as b\u00f3ithre tal\u00fan dolaithe a \u00fas\u00e1id, go seolfar dearbh\u00fa \u00edoca\u00edochta na t\u00e1ille as an tseirbh\u00eds roghnaithe a \u00fas\u00e1id sa t\u00edr shonraithe chuig Seoladh Leictreonach an Chustaim\u00e9ara. Tiocfaidh an dearbh\u00fa i bhfoirm r\u00edomhphoist, n\u00f3 tr\u00ed mhodhanna cumars\u00e1ide eile, agus l\u00e9ir\u00edonn s\u00e9 go soil\u00e9ir go bhfuil an tseirbh\u00eds gn\u00edomhach ag an gCustaim\u00e9ir. Aonta\u00edonn an custaim\u00e9ir nach gciall\u00f3dh aon r\u00edomhphoist eile gn\u00edomhacht\u00fa na seirbh\u00edse.<\/p> \n<p> 4.2 T\u00e1 s\u00e9 de dhualgas ar an gcustaim\u00e9ir \u00e9 f\u00e9in a chur ar an eolas faoi raon feidhme reatha bail\u00edochta na vignettes ag an gceann scr\u00edbe.\n#Aonta\u00edonn an custaim\u00e9ir nach gcl\u00fada\u00edonn an tseirbh\u00eds (mura ndeirtear a mhalairt) an t\u00e1ille le haghaidh rann\u00f3ga speisialta at\u00e1 marc\u00e1ilte go soil\u00e9ir mar ghearrtar breise. Liosta t\u00e1scach de na codanna m\u00f3tarbhealaigh nach m\u00f3r a \u00edoc sa bhreis ar an l\u00e1ithre\u00e1n: Autobahn 9 Pyhrn lena n-\u00e1ir\u00edtear Bosruck agus toll\u00e1n Gleinalm, A 10 Tauern Autobahn lena n-\u00e1ir\u00edtear Tauern agus toll\u00e1n Katschberg, Autobahn 11 Karawanken, Brenner Autobahn 13 lena n-\u00e1ir\u00edtear an Europabr\u00fccke, S 16 Sch Arnellberge road san \u00e1ireamh toll\u00e1n\n<\/p> \n<h3><\/h3> \n<h3 id=\"-prvo-spotebitele-odstoupit-od-smlouvy\" class=\"scroll-mt-6\"> 5. CEART AN TOMHALT\u00d3RA TARRAINGT SIAR \u00d3N gCONRADH<\/h3> \n<p> 5.1 Faoi dhl\u00ed Eorpach, is gn\u00e1ch go mb\u00edonn s\u00e9 de cheart ag an Tomhalt\u00f3ir tarraingt siar \u00f3n gConradh laistigh de 14 l\u00e1 \u00f3n tseirbh\u00eds a cheannach. Agus cine\u00e1l agus bail\u00edocht l\u00e1ithreach na Seirbh\u00edse \u00e1 gcur san \u00e1ireamh, tr\u00edd an ord\u00fa a chur isteach, aonta\u00edonn an Custaim\u00e9ir go sainr\u00e1ite go ngiorr\u00f3far an tr\u00e9imhse tarraingthe siar maidir le h\u00e9ifeacht\u00falacht l\u00e1ithreach na Seirbh\u00edse, go dt\u00ed go dtos\u00f3far ag pr\u00f3ise\u00e1il an Ordaithe (nuair a bheidh an tseirbh\u00eds curtha ar f\u00e1il don Chustaim\u00e9ir cheana f\u00e9in) amh\u00e1in. \u00d3n n\u00f3im\u00e9ad seo ar aghaidh, cuirtear an tseirbh\u00eds ar f\u00e1il don Chustaim\u00e9ir agus n\u00ed f\u00e9idir aistarraingt. Is \u00e9 an d\u00e1ta agus an t-am cruinn a bhfaighidh an Chuideachta an t-iarratas ar tharraingt siar (n\u00ed an Custaim\u00e9ir a sheolann \u00e9) tr\u00ed r\u00edomhphost (n\u00f3 tr\u00ed theagmh\u00e1il a dh\u00e9anamh le taca\u00edocht do chustaim\u00e9ir\u00ed) cinntitheach maidir leis an bhf\u00e9idearthacht tarraingt siar \u00f3n tseirbh\u00eds, ach tr\u00e1th nach d\u00e9ana\u00ed n\u00e1 1 uair an chloig roimh th\u00fas na pr\u00f3ise\u00e1la. I gc\u00e1s d\u00edosp\u00f3id\u00ed, is f\u00e9idir an d\u00e1ta agus an t-am cruinn pr\u00f3ise\u00e1la a sheoladh chuig an gCustaim\u00e9ir ar iarratas, n\u00f3 is f\u00e9idir an fhaisn\u00e9is seo a fh\u00e1il go tr\u00e9dhearcach ar an leathanach ina bhfuil faisn\u00e9is faoina n-ord\u00fa.<\/p> \n<p> 5.2. Maidir leis an neamhfh\u00e9idearthacht seirbh\u00eds\u00ed gn\u00edomhachtaithe a ais\u00edoc \u00f3 thr\u00ed\u00fa p\u00e1irtithe, aonta\u00edonn agus glacann an Tomhalt\u00f3ir go sainr\u00e1ite leis an neamhfh\u00e9idearthacht tarraingt siar \u00f3n gConradh a luaithe a bheidh an tseirbh\u00eds curtha ar f\u00e1il d\u00f3 cheana f\u00e9in ag an gCuideachta.<\/p> \n<p> 5.3. T\u00e1ille cealaithe - Aonta\u00edonn an tomhalt\u00f3ir le t\u00e1ille cealaithe 40% den mh\u00e9id a \u00edocadh. \u00das\u00e1idtear an t\u00e1ille seo chun costais a bhaineann le t\u00e1ill\u00ed bainc, comhsh\u00f3 airgeadra, agus costais ama a bhaineann le pr\u00f3ise\u00e1il an ordaithe a chl\u00fadach. N\u00ed f\u00e9idir an t\u00e1ille a tharscaoileadh go hioml\u00e1n ach amh\u00e1in i gc\u00e1sanna eisceacht\u00fala agus inl\u00e9irithe (breoiteacht thromch\u00faiseach, neamh\u00e1baltacht taisteal mar gheall ar force majeure) agus is faoin gCuideachta at\u00e1 s\u00e9 cinneadh a dh\u00e9anamh an nd\u00e9anfar \u00ed a tharscaoileadh. \u00cdocfar an t\u00e1ille cealaithe, mura sonra\u00edtear a mhalairt, tr\u00ed \u00edoca\u00edocht SEPA isteach sa chuntas (IBAN + SWIFT) a chuir an Custaim\u00e9ir isteach ar leathanach bainist\u00edochta orduithe laistigh de 14-31 l\u00e1.<\/p> \n<p> 5.3.1 T\u00e1ille cealaithe - Ord\u00fa d\u00fablach - Aonta\u00edonn an Tomhalt\u00f3ir nach mbaineann an t\u00e1ille cealaithe leis an gc\u00e1s ina n-orda\u00edonn s\u00e9\/s\u00ed seirbh\u00eds dh\u00fablach \u00f3 shol\u00e1thra\u00ed eile tar \u00e9is d\u00f3\/di Ord\u00fa a chur leis an gCuideachta, rud a chuireann cosc ar an bhf\u00e9idearthacht an tseirbh\u00eds a shol\u00e1thar. I gc\u00e1s den s\u00f3rt sin, d\u00e9anfar teagmh\u00e1il leis an Tomhalt\u00f3ir agus tabharfar an rogha d\u00f3\/di an d\u00e1ta bail\u00edochta a athr\u00fa n\u00f3 an tseirbh\u00eds a \u00fas\u00e1id le haghaidh feithicle eile. Aonta\u00edonn an Tomhalt\u00f3ir go sainr\u00e1ite nach f\u00e9idir an tOrd\u00fa a cheal\u00fa mar gheall ar an am n\u00edos faide a th\u00f3gann s\u00e9 chun ord\u00fa den s\u00f3rt sin a r\u00e9iteach.<\/p> \n<p><\/p> \n<h3 id=\"-prva-z-vadnho-plnn-a-zruka-za-jakost\" class=\"scroll-mt-6\"> 6. CEARTA \u00d3 FHEIDHM\u00cdOCHT LOCHTACH AGUS R\u00c1THA\u00cdOCHT C\u00c1IL\u00cdOCHTA<\/h3> \n<p> 6.1 Riala\u00edtear cearta agus oibleag\u00e1id\u00ed na bp\u00e1irtithe conarthacha maidir le cearta a eascra\u00edonn as feidhm\u00edocht lochtach leis na rialach\u00e1in dhl\u00edthi\u00fala gaolmhara ginear\u00e1lta.<\/p> \n<p><br \/> 6.2 I gc\u00e1s aon easnaimh n\u00f3 neamhrialtachta\u00ed i sol\u00e1thar na Seirbh\u00edse, t\u00e1 s\u00e9 de dhualgas ar an gCustaim\u00e9ir an Chuideachta a chur ar an eolas l\u00e1ithreach faoi na lochtanna a sainaithn\u00edodh sa tSeirbh\u00eds, go h\u00e1irithe tr\u00ed r\u00edomhphost. T\u00e1 sonra\u00ed teagmh\u00e1la ar f\u00e1il ar an L\u00e1ithre\u00e1n Gr\u00e9as\u00e1in.<\/p> \n<p><br \/> 6.3 T\u00e1 oibleag\u00e1id ar an gCuideachta dearbh\u00fa i scr\u00edbhinn a eisi\u00faint don Chustaim\u00e9ir maidir le cathain a d\u2019fheidhmigh an Custaim\u00e9ir an ceart chun feidhm\u00edochta lochta\u00ed, ina mbeidh \u00e1bhar an ghear\u00e1in; agus dearbh\u00fa freisin ar an d\u00e1ta agus ar an modh chun an gear\u00e1n a l\u00e1imhse\u00e1il.<\/p> \n<p><br \/> 6.4 T\u00e1 s\u00e9 de dhualgas ar an gCuideachta an Custaim\u00e9ir a chur ar an eolas go bhfuil an gear\u00e1n r\u00e9itithe agus conas a rinneadh \u00e9, chuig seoladh leictreonach an Chustaim\u00e9ara.<\/p> \n<p><br \/> 6.5 M\u00e1s f\u00e9idir an locht a bhaint, f\u00e9adfaidh an Custaim\u00e9ir deisi\u00fa n\u00f3 comhl\u00e1n\u00fa an rud at\u00e1 ar iarraidh, n\u00f3 lascaine r\u00e9as\u00fanta ar an bpraghas a \u00e9ileamh. Mura f\u00e9idir an locht a dheisi\u00fa, f\u00e9adfaidh an Custaim\u00e9ir tarraingt siar \u00f3n gConradh n\u00f3 lascaine r\u00e9as\u00fanta a \u00e9ileamh ar an bpraghas.<\/p> \n<p><br \/> 6.6 D\u00e9ile\u00e1lfar le gear\u00e1n an tomhalt\u00f3ra, lena n-\u00e1ir\u00edtear an locht a bhaint, gan mhoill mh\u00edchu\u00ed, tr\u00e1th nach d\u00e9ana\u00ed n\u00e1 30 l\u00e1 \u00f3n d\u00e1ta a bhfaighfear an gear\u00e1n. Tar \u00e9is don tr\u00e9imhse seo dul in \u00e9ag, tugtar na cearta c\u00e9anna don tomhalt\u00f3ir amhail is d\u00e1 mba sh\u00e1r\u00fa \u00e1bhartha ar an gConradh a bh\u00ed ann.<\/p> \n<p><br \/> 6.7 N\u00ed bheidh an Chuideachta faoi dhliteanas as aon chaillteanas, d\u00edobh\u00e1il n\u00f3 dam\u00e1iste do mhaoin, b\u00edodh s\u00e9 d\u00edreach n\u00f3 ind\u00edreach, de dheasca locht sa tSeirbh\u00eds, mura rud \u00e9 gurbh \u00e9 faill\u00ed, neamhghn\u00edomh n\u00f3 intinn na Cuideachta ba ch\u00fais leis an gcaillteanas, an d\u00edobh\u00e1il n\u00f3 an dam\u00e1iste sin do mhaoin.<\/p> \n<h3><\/h3> \n<h3 id=\"-dal-prva-a-povinnosti-smluvnch-stran\" class=\"scroll-mt-6\"> 7. CEARTA AGUS OIBLEAG\u00c1ID\u00cd EILE NA bP\u00c1IRTITHE CONARTHA\u00cd<\/h3> \n<p> 7.1 T\u00e1 an Chuideachta i dteideal tarraingt siar \u00f3n gConradh mar gheall ar neamh\u00e1baltacht an t\u00e1ille a \u00edoc as \u00fas\u00e1id bh\u00f3ithre dola Eorpacha. Cuirfidh an Chuideachta an Custaim\u00e9ir ar an eolas faoi seo l\u00e1ithreach tr\u00edna Sheoladh Leictreonach agus ais\u00edocfaidh s\u00ed na cist\u00ed go l\u00e9ir a fuarthas uaidh\/uaithi faoin gConradh laistigh de 14 l\u00e1 \u00f3n bhf\u00f3gra maidir le tarraingt siar \u00f3n gConradh, ar bhealach at\u00e1 s\u00e1s\u00fail don d\u00e1 ph\u00e1irt\u00ed (de r\u00e9ir chomhaont\u00fa roimh r\u00e9), n\u00f3 ar bhealach a shonr\u00f3idh an Custaim\u00e9ir.<\/p> \n<p><br \/> 7.2 D\u00e9ile\u00e1lann an Chuideachta le gear\u00e1in \u00f3 Chustaim\u00e9ir\u00ed tr\u00edd an seoladh leictreonach <!-- No shortcodes are defined -->. Seolfaidh an Chuideachta faisn\u00e9is faoi l\u00e1imhse\u00e1il ghear\u00e1n an Chustaim\u00e9ara chuig seoladh leictreonach an Chustaim\u00e9ara.<\/p> \n<p><br \/> 7.3 M\u00e1s tomhalt\u00f3ir an Custaim\u00e9ir, t\u00e1 \u00dadar\u00e1s Cigireachta Tr\u00e1d\u00e1la na Seice, uimhir aitheantais 00020869, a bhfuil a oifig chl\u00e1raithe suite aige ag \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Pr\u00e1g 2 \u2013 Nov\u00e9 M\u011bsto, seoladh idirl\u00edn: <a href=\"https:\/\/adr.coi.cz\/cs\">https:\/\/adr.coi.cz\/cs<\/a> , freagrach as r\u00e9iteach lasmuigh den ch\u00fairt ar dh\u00edosp\u00f3id\u00ed tomhalt\u00f3ir\u00ed a eascra\u00edonn as an gConradh. Ina theannta sin, t\u00e1 an tomhalt\u00f3ir i dteideal an t-ard\u00e1n r\u00e9itigh d\u00edosp\u00f3id\u00ed ar l\u00edne at\u00e1 suite ag an seoladh idirl\u00edn <a href=\"http:\/\/ec.europa.eu\/consumers\/odr.%EF%BF%BC7.4\">http:\/\/ec.europa.eu\/consumers\/odr a \u00fas\u00e1id.<\/a><\/p> \n<p><br \/> <a>7.4<\/a> Pointe teagmh\u00e1la tomhalt\u00f3ir\u00ed de bhun Rialach\u00e1n (AE) Uimh. 2014\/111 \u00f3 Pharlaimint na hEorpa agus \u00f3n gComhairle. 524\/2013 an 21 Bealtaine 2013 maidir le r\u00e9iteach d\u00edosp\u00f3id\u00ed ar l\u00edne do thomhalt\u00f3ir\u00ed agus lena leasa\u00edtear Rialach\u00e1n (CE) Uimh. 2006\/2004 agus Treoir 2009\/22\/CE (Rialach\u00e1n maidir le r\u00e9iteach d\u00edosp\u00f3id\u00ed ar l\u00edne le haghaidh d\u00edosp\u00f3id\u00ed tomhalt\u00f3ir\u00ed) is ea L\u00e1rionad Tomhalt\u00f3ir\u00ed Eorpach Phoblacht na Seice, a bhfuil a oifig chl\u00e1raithe suite ag \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Pr\u00e1g 2 \u2013 Nov\u00e9 M\u011bsto, seoladh idirl\u00edn: <a href=\"http:\/\/www.evropskyspotrebitel.cz\/\">http:\/\/www.evropskyspotrebitel.cz<\/a> .<\/p> \n<h3><\/h3> \n<h3 id=\"-doruovn\" class=\"scroll-mt-6\"> 8. SEACHADADH<\/h3> \n<p> 8.1 Mura luaitear a mhalairt, f\u00e9adfar gach f\u00f3gra a dh\u00edreofar chuig an gCustaim\u00e9ir a dh\u00e9anamh i bhfoirm teachtaireachta leictreona\u00ed a dh\u00edreofar chuig Seoladh Leictreonach an Chustaim\u00e9ara.<\/p> \n<h3 id=\"-zvren-ustanoven\" class=\"scroll-mt-6\"> 9. FOR\u00c1LACHA CR\u00cdOCHNAITHE<\/h3> \n<p> 9.1 M\u00e1 t\u00e1 eilimint idirn\u00e1isi\u00fanta (eachtrach) sa chaidreamh a bhuna\u00edtear leis an gConradh, ansin aonta\u00edonn na p\u00e1irtithe conarthacha go riala\u00edtear an caidreamh le dl\u00ed na Seice. N\u00ed dh\u00e9anann s\u00e9 seo difear do chearta an Thomhalt\u00f3ir\u00ed a eascra\u00edonn as rialach\u00e1in dhl\u00edthi\u00fala at\u00e1 ceangailteach go ginear\u00e1lta.<\/p> \n<p><br \/> 9.2 M\u00e1 bh\u00edonn aon fhor\u00e1il de na TTC neamhbhail\u00ed n\u00f3 neamh\u00e9ifeachtach, n\u00f3 m\u00e1 thiocfaidh s\u00e9 chun bheith amhlaidh, cuirfear for\u00e1il a bhfuil a br\u00ed chomh gar agus is f\u00e9idir don fhor\u00e1il neamhbhail\u00ed in ionad na for\u00e1la neamhbhail\u00ed. N\u00ed dh\u00e9anfaidh neamhbhail\u00edocht n\u00f3 neamh\u00e9ifeachtacht for\u00e1la amh\u00e1in difear do bhail\u00edocht na bhfor\u00e1lacha eile.<\/p> \n<p><br \/> 9.3 D\u00e9anann an Chuideachta an Comhaont\u00fa Ceannaigh a chartlann\u00fa i bhfoirm leictreonach agus n\u00edl rochtain ag tr\u00ed\u00fa p\u00e1irtithe air.<\/p> \n<p><br \/> 9.4 T\u00e1 foirm shamplach le haghaidh tarraingt siar \u00f3n gconradh ag an tomhalt\u00f3ir i bhfoirm aguis\u00edn a ghabhann leis na TTC seo.<\/p> \n<p><br \/> 9.5 Tiocfaidh na TTC seo i bhfeidhm an 9 Samhain 2023<\/p> 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