{"id":483,"date":"2024-12-02T16:08:30","date_gmt":"2024-12-02T15:08:30","guid":{"rendered":"https:\/\/www.etafast.org\/ota-yhteytta\/"},"modified":"2024-12-11T09:03:29","modified_gmt":"2024-12-11T08:03:29","slug":"ota-yhteytta","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/fi\/ota-yhteytta\/","title":{"rendered":"Ota yhteytt\u00e4"},"content":{"rendered":"<style>\n.accordion-content {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n\n.accordion-header {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header .qs {\n\n}\n.arrow {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n\n.arrow-up {\n    transform: rotate(180deg);\n}\n<\/style>\n\n\n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow\").toggleClass(\"arrow-up\", !jQuery(this).next().is(\":visible\"));\n        \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content\").not(jQuery(this).next()).slideUp().prev().children(\".arrow\").removeClass(\"arrow-up\");\n        jQuery(\".accordion-content\").not(jQuery(this).next()).prev().find(\".arrow\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n        \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n\n\n<div class=\"accordion\"><h4 class=\"accordion-header\"><span class=\"qs\">Voidaanko maksu palauttaa<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Kyll\u00e4. Maksu palautetaan ennen kuin palvelu tarjotaan sinulle. Tarkista tarkemmat tiedot ehdoista ja edellytyksist\u00e4.<\/p>\n            <\/div><\/div><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [{\n        \"@type\": \"Question\",\n        \"name\": \"Voidaanko maksu palauttaa\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Kyll\u00e4. Maksu palautetaan ennen kuin palvelu tarjotaan sinulle. Tarkista tarkemmat tiedot ehdoista ja edellytyksist\u00e4.\"\n        }\n      }\n      ]\n    }\n    <\/script>\n\n\n<h2>Asiakastuki<\/h2><style>\n.accordion-content2 {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n            \n.accordion-header2 {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header2 .qs {\n            \n}\n.arrow2 {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n            \n.arrow-up2 {\n    transform: rotate(180deg);\n}\n<\/style>\n            \n            \n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header2\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow2\").toggleClass(\"arrow-up2\", !jQuery(this).next().is(\":visible\"));\n            \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).slideUp().prev().children(\".arrow2\").removeClass(\"arrow-up2\");\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).prev().find(\".arrow2\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n            \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow2\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow2\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n            \n            \n<div class=\"accordion2\"><h4 class=\"accordion-header2\"><span class=\"qs2\">En ole saanut tilausvahvistusta<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Aloitamme palvelun rekister\u00f6innin puolestasi noin 12 tuntia ennen voimassaolon alkua. Saman p\u00e4iv\u00e4n voimassaoloaikana, 5 minuutin kuluessa maksun vastaanottamisesta.\n Jos haluat vastaanottaa aktivointitiedot v\u00e4litt\u00f6m\u00e4sti, voit aloittaa rekister\u00f6itymisen heti ensimm\u00e4isess\u00e4 s\u00e4hk\u00f6postiviestiss\u00e4 l\u00e4hett\u00e4m\u00e4ss\u00e4mme osoitteessa. \nSaattaa k\u00e4yd\u00e4 niin, ettet saa maksuvahvistusta s\u00e4hk\u00f6postitse (esimerkiksi virheellisen s\u00e4hk\u00f6postiosoitteen vuoksi). Siin\u00e4 tapauksessa ole hyv\u00e4 ja:<br \/> \n- tarkista ensin roskapostikansiosi<br \/> \n- jos et viel\u00e4k\u00e4\u00e4n l\u00f6yd\u00e4 meilt\u00e4 tietoja t\u00e4\u00e4lt\u00e4, yrit\u00e4 l\u00f6yt\u00e4\u00e4 tilauksesi yll\u00e4 olevan lomakkeen avulla.<br \/> \n- l\u00f6yt\u00e4m\u00e4ll\u00e4si sivulla voit korjata s\u00e4hk\u00f6postiosoitteesi ja seurata tilauksesi tilaa<br \/><br \/> \n \nJos et l\u00f6yd\u00e4 tilaustenhallintaosoitettasi, ota meihin yhteytt\u00e4 milloin tahansa<br \/> \n\n<br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Ota yhteytt\u00e4 asiakastukeen<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Haluan muuttaa rekister\u00f6intitietojani<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Aloitamme palvelun rekister\u00f6innin puolestasi noin 12 tuntia ennen voimassaolon alkua. Saman p\u00e4iv\u00e4n voimassaoloaikoina 5 minuutin kuluessa maksun vastaanottamisesta.\nSiihen asti tietoja voi muuttaa tilaustietosivun kautta. L\u00f6yd\u00e4t t\u00e4m\u00e4n osoitteen jokaisesta meilt\u00e4 saamastasi s\u00e4hk\u00f6postista.\n\nJos et saanut maksuvahvistusta s\u00e4hk\u00f6postitse (esimerkiksi virheellisen s\u00e4hk\u00f6postiosoitteen vuoksi). Siin\u00e4 tapauksessa ole hyv\u00e4 ja:<br \/> \n- tarkista ensin roskapostikansiosi<br \/> \n- jos et viel\u00e4k\u00e4\u00e4n l\u00f6yd\u00e4 meilt\u00e4 tietoja t\u00e4\u00e4lt\u00e4, yrit\u00e4 l\u00f6yt\u00e4\u00e4 tilauksesi yll\u00e4 olevan lomakkeen avulla (Tilauksen tilan tarkistus).<br \/> \n- l\u00f6yt\u00e4m\u00e4ll\u00e4si sivulla voit muokata tietojasi ja seurata tilauksesi tilaa<br \/> \n<br \/> Jos tilauksesi on jo k\u00e4sitelty, tietoja ei voi en\u00e4\u00e4 muuttaa. Huomioithan, ett\u00e4 virheellisten tietojen (erityisesti ajoneuvon rekister\u00f6intimaa, rekisterikilven numero, voimassaolop\u00e4iv\u00e4m\u00e4\u00e4r\u00e4) tapauksessa#\n vinjetti on mit\u00e4t\u00f6n ja palvelu on ostettava uudelleen.<br \/> \nKiitos ymm\u00e4rryksest\u00e4si.\n\n<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Maksu on l\u00e4htenyt tililt\u00e4ni, mutta en ole saanut mit\u00e4\u00e4n s\u00e4hk\u00f6postia.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Kuten ehdoissamme todetaan, aloitamme palvelun k\u00e4sittelyn heti, kun maksu on saapunut j\u00e4rjestelm\u00e4\u00e4n.Maksun hyvitt\u00e4miseen voi olla useita syit\u00e4. Siit\u00e4, ett\u00e4 pankkilaitoksesi l\u00e4hetti maksun my\u00f6h\u00e4ss\u00e4, aina teknisiin ongelmiin. Yksinkertaisesti sanottuna, ennen kuin n\u00e4emme maksun j\u00e4rjestelm\u00e4ss\u00e4mme, emme pid\u00e4 tilausta sinun osaltasi suoritettuna. Teemme kaikkemme parittaaksemme kaikki saapuvat maksut oikein, mink\u00e4 ansiosta virheprosentti on prosentin sadasosa. Jos et saa s\u00e4hk\u00f6postiviesti\u00e4, jossa ilmoitetaan, ett\u00e4 maksu on vastaanotettu enint\u00e4\u00e4n 1 tunnin kuluessa maksusta (tarkista my\u00f6s roskapostikansiosi), ota meihin v\u00e4litt\u00f6m\u00e4sti yhteytt\u00e4. T\u00e4m\u00e4 on ainoa tapa, jolla voimme varmistaa tilauksesi sujuvan k\u00e4sittelyn. Huomaathan, ett\u00e4 aloitamme tilauksen k\u00e4sittelyn vasta, kun maksu on saapunut j\u00e4rjestelm\u00e4\u00e4n, ei silloin, kun maksu on l\u00e4hetetty (tai yksinkertaisesti estetty) asiakkaan puolelta. Emme ole vastuussa vahingoista, jotka ovat syntyneet ennen maksun saapumista. Kiitos ymm\u00e4rryksest\u00e4nne.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Ota yhteytt\u00e4 asiakastukeen<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Minulla on teille toinenkin kysymys.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Jos mik\u00e4\u00e4n vastauksista ei vastaa tarpeitasi, voit ottaa meihin yhteytt\u00e4 milloin tahansa, ja otamme mielell\u00e4mme yhteytt\u00e4.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Ota yhteytt\u00e4 asiakastukeen<\/a><\/p>\n            <\/div><\/div><div id=\"cform\"><br style=\"clear:both;\" \/><h2>S\u00e4hk\u00f6postituki<\/h2><script type=\"text\/javascript\">\n        function decodeEmail(encodedLocalPart, encodedDomainPart, indices) {\n            const localPart = atob(encodedLocalPart).split('');\n            const domainPart = atob(encodedDomainPart).split('');\n\n            \/\/ Reconstruct the email address using the provided indices\n            const originalLocalPart = indices.local.map(index => localPart[index]).join('');\n            const originalDomainPart = indices.domain.map(index => domainPart[index]).join('');\n\n            const email = originalLocalPart + \"@\" + originalDomainPart;\n            document.getElementById('email').innerText = email;\n        }\n    <\/script><p>Jos haluat tehd\u00e4 asiakastukipyynn\u00f6n, voit l\u00e4hett\u00e4\u00e4 s\u00e4hk\u00f6postia alla olevaan osoitteeseen:<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a id=\"email-link\" href=\"\"><\/a><\/div><script>document.addEventListener(\"DOMContentLoaded\", function() {    const emailLink = document.getElementById(\"email-link\");    const obfuscatedEmail = \"gro.tsafate@troppus\";    const realEmail = obfuscatedEmail.split(\"\").reverse().join(\"\");    const randomString = Array.from({length: realEmail.length}, () => Math.random().toString(36)[2]).join('');    emailLink.textContent = randomString;    emailLink.href = 'mailto:'+realEmail;\n                    emailLink.textContent = realEmail;});<\/script><h2>WhatsApp-tuki<\/h2><p>Voit ottaa meihin yhteytt\u00e4 WhatsApp-puhelinnumerossa (viestit ovat ilmaisia, maksat vain internet-yhteyden datasta), jotta saat nopeasti ratkaisun tilaukseen liittyviin kysymyksiin.<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a href=\"https:\/\/wa.me\/447893938888\">+44 789 393 8888<\/a><\/div><h2>Asiakastuki<\/h2><p style=\"text-align:center;color:#6ab400;font-weight:bold;\">Online-tuki on k\u00e4ytett\u00e4viss\u00e4 24x7<\/p><p>Pyyd\u00e4mme sinua ilmoittamaan rekister\u00f6innin yhteydess\u00e4 antamasi s\u00e4hk\u00f6postiosoitteen, auton rekisterinumeron ja tilauksen p\u00e4iv\u00e4m\u00e4\u00e4r\u00e4n, jotta pyynt\u00f6si voidaan k\u00e4sitell\u00e4 nopeammin. Kiitos ymm\u00e4rryksest\u00e4nne.<\/p>\n<a style=\"display:block;width:100%;\ncolor:#fff;background-color:rgb(241, 23, 23);padding:10px 0;\nfont-size:120%;text-align:center;\" onclick=\"zE('messenger', 'open');return false;\" href=\"#\">Ota yhteytt\u00e4 tukeen<\/a>\n<!-- Start of Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=fc8651a1-b5bf-4914-a59d-057a43523f5b\"> <\/script>\n<!-- End of Zendesk Widget script -->\n\n\n<script><\/script>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-483","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.etafast.org\/fi\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/pages\/483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/comments?post=483"}],"version-history":[{"count":1,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/pages\/483\/revisions"}],"predecessor-version":[{"id":484,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/pages\/483\/revisions\/484"}],"wp:attachment":[{"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/media?parent=483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/categories?post=483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.etafast.org\/fi\/wp-json\/wp\/v2\/tags?post=483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}