{"id":503,"date":"2024-12-02T16:08:30","date_gmt":"2024-12-02T15:08:30","guid":{"rendered":"https:\/\/www.etafast.org\/kontakt\/"},"modified":"2024-12-11T09:03:40","modified_gmt":"2024-12-11T08:03:40","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/www.etafast.org\/da\/kontakt\/","title":{"rendered":"Kontakt"},"content":{"rendered":"<style>\n.accordion-content {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n\n.accordion-header {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header .qs {\n\n}\n.arrow {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n\n.arrow-up {\n    transform: rotate(180deg);\n}\n<\/style>\n\n\n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow\").toggleClass(\"arrow-up\", !jQuery(this).next().is(\":visible\"));\n        \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content\").not(jQuery(this).next()).slideUp().prev().children(\".arrow\").removeClass(\"arrow-up\");\n        jQuery(\".accordion-content\").not(jQuery(this).next()).prev().find(\".arrow\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n        \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n\n\n<div class=\"accordion\"><h4 class=\"accordion-header\"><span class=\"qs\">Kan betalingen refunderes?<\/span><span class=\"arrow\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content\">\n            <p>Ja, betalingen kan refunderes, f\u00f8r du f\u00e5r leveret din service. Se venligst vilk\u00e5r og betingelser for mere information.<\/p>\n            <\/div><\/div><script type=\"application\/ld+json\">\n    {\n      \"@context\": \"https:\/\/schema.org\",\n      \"@type\": \"FAQPage\",\n      \"mainEntity\": [{\n        \"@type\": \"Question\",\n        \"name\": \"Kan betalingen refunderes?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"text\": \"Ja, betalingen kan refunderes, f\u00f8r du f\u00e5r leveret din service. Se venligst vilk\u00e5r og betingelser for mere information.\"\n        }\n      }\n      ]\n    }\n    <\/script>\n\n\n<h2>Kundesupport<\/h2><style>\n.accordion-content2 {\n    display: none;\n    padding: 10px;\n    border: 1px solid #ccc;\n    border-top: none;\n}\n            \n.accordion-header2 {\n    cursor: pointer;\n    padding: 10px;\n    border: 1px solid #ccc;\n    margin: 0;\nbackground-color:#fafafa;\nmargin-bottom:10px;\nborder-radius:3px;\npadding-right:50px;\nposition: relative;\nfont-size:110%;\n}\n.accordion-header2 .qs {\n            \n}\n.arrow2 {\n    position: absolute;\n    right: 10px;\n    top: 10px;\n}\n            \n.arrow-up2 {\n    transform: rotate(180deg);\n}\n<\/style>\n            \n            \n<script>\njQuery(document).ready(function(){\n    jQuery(\".accordion-header2\").click(function() {\n        \/\/ Toggle the arrow direction of the clicked header\n        jQuery(this).children(\".arrow2\").toggleClass(\"arrow-up2\", !jQuery(this).next().is(\":visible\"));\n            \n        \/\/ Close previously opened content and reset their arrows\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).slideUp().prev().children(\".arrow2\").removeClass(\"arrow-up2\");\n        jQuery(\".accordion-content2\").not(jQuery(this).next()).prev().find(\".arrow2\").html(\"&#9660;\"); \/\/ Reset other arrows to down\n            \n        jQuery(this).next().slideToggle();\n        if(jQuery(this).next().is(\":visible\")) {\n            jQuery(this).find(\".arrow2\").html(\"&#9660;\"); \/\/ Change to up arrow\n        } else {\n            jQuery(this).find(\".arrow2\").html(\"&#9650;\"); \/\/ Change back to down arrow\n        }\n    });\n});\n<\/script>\n            \n            \n<div class=\"accordion2\"><h4 class=\"accordion-header2\"><span class=\"qs2\">Jeg har ikke modtaget nogen ordrebekr\u00e6ftelse<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Vi begynder at registrere tjenesten for dig cirka 12 timer f\u00f8r gyldighedstiden starter. Ved gyldighed samme dag, inden for 5 minutter efter modtagelse af betaling.\n Hvis du \u00f8nsker at modtage aktiveringsdataene med det samme, kan du starte registreringen med det samme p\u00e5 den adresse, vi sendte dig i den f\u00f8rste e-mail. \nDet kan ske, at du ikke modtager en e-mail, der bekr\u00e6fter modtagelse af betalingen (for eksempel p\u00e5 grund af en forkert e-mailadresse). I s\u00e5 fald, bedes du:<br \/> \n- tjek venligst din spam-mappe f\u00f8rst<br \/> \n- hvis du stadig ikke kan finde oplysninger fra os her, kan du pr\u00f8ve at finde din ordre ved hj\u00e6lp af formularen ovenfor.<br \/> \n- p\u00e5 den side, du finder, kan du derefter rette din e-mailadresse og spore status for din ordre.<br \/><br \/> \n \nHvis du ikke kan finde din ordreh\u00e5ndteringsadresse, bedes du kontakte os n\u00e5r som helst.<br \/> \n\n<br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontakt kundesupport<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Jeg vil gerne \u00e6ndre mine registreringsoplysninger<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Vi begynder at registrere tjenesten for dig cirka 12 timer f\u00f8r gyldighedstiden starter. Ved samme-dags gyldighed, inden for 5 minutter efter modtagelse af betaling.\nIndtil da kan dataene \u00e6ndres via siden med ordreoplysninger. Du finder denne adresse i alle e-mails, du modtager fra os.\n\nHvis du ikke har modtaget en e-mail, der bekr\u00e6fter modtagelse af betalingen (f.eks. p\u00e5 grund af en forkert e-mailadresse). I s\u00e5 fald, bedes du:<br \/> \n- tjek venligst din spam-mappe f\u00f8rst<br \/> \n- Hvis du stadig ikke kan finde oplysninger fra os her, kan du pr\u00f8ve at finde din ordre ved hj\u00e6lp af formularen ovenfor (Kontrol af ordrestatus).<br \/> \n- p\u00e5 den side, du finder, kan du derefter redigere dine oplysninger og spore status for din ordre<br \/> \n<br \/> Hvis din ordre allerede er blevet behandlet, er det ikke muligt at \u00e6ndre nogen oplysninger. Bem\u00e6rk venligst, at i tilf\u00e6lde af ukorrekte data (is\u00e6r k\u00f8ret\u00f8jets registreringsland, nummerplade, gyldighedsdato)#\n er vignetten ugyldig, og tjenesten skal k\u00f8bes igen.<br \/> \nTak for din forst\u00e5else.\n\n<\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Betalingen har forladt min konto, men jeg har ikke modtaget nogen e-mail.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Som det fremg\u00e5r af vores vilk\u00e5r og betingelser, begynder vi at behandle tjenesten, s\u00e5 snart betalingen kommer ind i systemet. Der kan v\u00e6re flere grunde til, at betalingen ikke krediteres. Fra at din bank har sendt betalingen for sent til tekniske problemer. Kort sagt, indtil vi ser betalingen i vores system, betragter vi ikke ordren som gennemf\u00f8rt fra din side. Vi tager alle mulige skridt for at parre alle betalinger, der ankommer, korrekt, hvilket resulterer i en fejlprocent p\u00e5 en hundrededel af en procent. Hvis du ikke modtager en e-mail, der informerer dig om, at betalingen er modtaget inden for maksimalt 1 time efter betalingen (tjek ogs\u00e5 din spam-mappe), bedes du kontakte os med det samme. Det er den eneste m\u00e5de, vi kan sikre, at din ordre forl\u00f8ber glat. Bem\u00e6rk, at vi f\u00f8rst begynder at arbejde p\u00e5 en ordre, n\u00e5r betalingen er modtaget i systemet, ikke n\u00e5r betalingen er sendt (eller blot blokeret) fra kundens side. Vi er ikke ansvarlige for eventuelle skader, der opst\u00e5r, f\u00f8r betalingen er modtaget. Tak for din forst\u00e5else.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontakt kundesupport<\/a><\/p>\n            <\/div><h4 class=\"accordion-header2\"><span class=\"qs2\">Jeg har et andet sp\u00f8rgsm\u00e5l til dig.<\/span><span class=\"arrow2\">&#9660;<\/span><\/h4>\n            <div class=\"accordion-content2\">\n            <p>Hvis ingen af svarene opfylder dine krav, kan du til enhver tid kontakte os, og vi vil med gl\u00e6de tage os af dig.<br \/><br \/><a href=\"#cform\" onclick=\"document.getElementById('cform').style.display='';\">Kontakt kundesupport<\/a><\/p>\n            <\/div><\/div><div id=\"cform\"><br style=\"clear:both;\" \/><h2>Support via e-mail<\/h2><script type=\"text\/javascript\">\n        function decodeEmail(encodedLocalPart, encodedDomainPart, indices) {\n            const localPart = atob(encodedLocalPart).split('');\n            const domainPart = atob(encodedDomainPart).split('');\n\n            \/\/ Reconstruct the email address using the provided indices\n            const originalLocalPart = indices.local.map(index => localPart[index]).join('');\n            const originalDomainPart = indices.domain.map(index => domainPart[index]).join('');\n\n            const email = originalLocalPart + \"@\" + originalDomainPart;\n            document.getElementById('email').innerText = email;\n        }\n    <\/script><p>Hvis du vil anmode om kundesupport, kan du sende en e-mail til nedenst\u00e5ende adresse:<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a id=\"email-link\" href=\"\"><\/a><\/div><script>document.addEventListener(\"DOMContentLoaded\", function() {    const emailLink = document.getElementById(\"email-link\");    const obfuscatedEmail = \"gro.tsafate@troppus\";    const realEmail = obfuscatedEmail.split(\"\").reverse().join(\"\");    const randomString = Array.from({length: realEmail.length}, () => Math.random().toString(36)[2]).join('');    emailLink.textContent = randomString;    emailLink.href = 'mailto:'+realEmail;\n                    emailLink.textContent = realEmail;});<\/script><h2>St\u00f8tte til WhatsApp<\/h2><p>For at f\u00e5 en hurtig l\u00f8sning p\u00e5 dine ordrerelaterede sp\u00f8rgsm\u00e5l kan du kontakte os p\u00e5 WhatsApp-telefonnummeret (beskeder er gratis, du betaler kun for data inden for internetforbindelsen).<\/p><div style=\"text-align:center;padding:20px 0 50px 0;font-size:150%;\nfont-weight:bold;\"><a href=\"https:\/\/wa.me\/447893938888\">+44 789 393 8888<\/a><\/div><h2>Kundesupport<\/h2><p style=\"text-align:center;color:#6ab400;font-weight:bold;\">Online support er tilg\u00e6ngelig 24x7<\/p><p>For at kunne behandle din anmodning hurtigere beder vi dig om at angive din e-mailadresse, som du oplyste under registreringen, din bils registreringsnummer og datoen for din bestilling. Tak for din forst\u00e5else.<\/p>\n<a style=\"display:block;width:100%;\ncolor:#fff;background-color:rgb(241, 23, 23);padding:10px 0;\nfont-size:120%;text-align:center;\" onclick=\"zE('messenger', 'open');return false;\" href=\"#\">Kontakt support<\/a>\n<!-- Start of Zendesk Widget script -->\n<script id=\"ze-snippet\" src=\"https:\/\/static.zdassets.com\/ekr\/snippet.js?key=fc8651a1-b5bf-4914-a59d-057a43523f5b\"> <\/script>\n<!-- End of Zendesk Widget script -->\n\n\n<script><\/script>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[],"tags":[],"class_list":["post-503","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.etafast.org\/da\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/pages\/503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/comments?post=503"}],"version-history":[{"count":1,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/pages\/503\/revisions"}],"predecessor-version":[{"id":504,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/pages\/503\/revisions\/504"}],"wp:attachment":[{"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/media?parent=503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/categories?post=503"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.etafast.org\/da\/wp-json\/wp\/v2\/tags?post=503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}